Seiko Epson Corporation

Takuya Abe

Toshihiro Shima

Akira Matsumoto

Atsushi Yoshino

The serial number of a first printer in which a network board is installed before power supply of the first printer is turned is stored in the network board. The network board determines whether or not the current serial number of the first printer in which the network board is currently installed and the serial number of a second printer in which the network board is installed before the power supply of the first printer is turned ON are identical. If the two serial numbers are determined to be not identical, the network board transmits the model name of the first printer to a management server. When the management server receives the model name of the first printer, the management server transmits the configuration file associates with the model name of the first printer to the network board.

Device management system

The invention provides a technique improving the reliability of acquisition of management information from a network device. A monitoring apparatus has a network device identifier extraction unit configured to extract a network device identifier to identify a network device in the network from communication data sent over the network by the network device, the network device identifier assigned to the network device being changeable over time; an individual identification information acquiring unit configured to acquire an individual identification information from a specific network device that is identified by the network device identifier, the individual identification information uniquely and universally identifying the network device; a monitoring subject determination unit configured to determine whether the specific network device is a monitoring subject device that is subject to monitoring, based on the individual identification information; and a management information acquiring unit configured to acquire a management information from the specific network device when the specific network device is determined to be a monitoring subject device, the management information being an information relating to the specific network device and changing over time.

Growing community of inventors

Nagano-ken, Japan

Takuya Abe