Seiko Epson Corporation

Takumi Oribe

Nobuyuki Saito

Masahiko Mizuta

Provided herein is a user authentication method in a monitoring system that communicates with electronic equipment and monitors the electronic equipment. The monitoring system performs processes including: demanding a user to perform predetermined authentication operation that gives rise to a change in running status of the electronic equipment; acquiring, from the electronic equipment, running information that indicates the running status of the electronic equipment, the running status having changed due to the authentication operation; detecting, on a basis of the running information, that the authentication operation has been performed in response to the demand; and permitting, upon detection, the user to access the running information acquired from the electronic equipment.

User authentication method, monitoring system, monitoring apparatus, and electronic equipment

An information mediation system includes a printer and an information mediation device which accumulates operation information that is modified according to an operation of the printer from the printer, in which the information mediation device has an operation information accumulating section which accumulates operation information of a type according to specifications of the printer from the printer, and a specification sensing section which senses a modification in the specifications of the printer, and the operation information accumulating section queries the type of operation information that is to be accumulated in a printer in which a modification of the specifications is sensed by the specification sensing section to an external management apparatus and accumulates the operation information of the type that is indicated by the query result from the printer in which the modification of the specifications is sensed.

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Minamiminowa-mura, Japan

Takumi Oribe