Hitachi, Ltd.

Tadayuki Suda

Kousuke Shibata

A management system retains a plurality of configuration information entries and a plurality of change information entries. Each of the plurality of configuration information entries is information which represents a change of a configuration of a computer system and includes at least a portion of: information which is included in information which is periodically collected from the computer system; and information which is identified on the basis of first and second information which is respectively polled from the computer system in first and second collection. Each of the plurality of change information entries is information which represents a change of a configuration of the computer system and includes manually inputted information relating to the change of configuration of the computer system. The management system associates at least one of the plurality of change information entries with at least one of the plurality of configuration information entries and manages same.

Management system and management method which manage computer system

A management system stores tier relationship information of operational items that configure an operational flow, the execution sequence information, and the operational item type information that indicates whether an operational item that is a lower end of a tier of the operational flow is an automated operational item or a manual execution operational item in the process of an automated work of a computer. The management system determines whether an operational item of a tier that is upper than a tier of the lowest level includes only the automated operational item, only the manual execution operational item, or both for all tiers of the lower level based on the operational item type information and the tier relationship information. The management system controls a display of an icon that indicates a plurality of operational items for the predetermined tier of the operational flow based on the result of the determination.

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Tokyo, Japan

Tadayuki Suda