Samsung Electronics Co., Ltd.

Syama Sudheesh

Renju Chirakarotu Nair

Raju Suresh Dixit

Rajib Basu

Vaisakh Punnekkattu Chirayil Sudheesh Babu

Hiren Bharatbhai Gajjar

Embodiments herein provide an on-device method for enhancing user experience in an electronic device. The method includes monitoring a plurality of parameters associated with an operation of the electronic device. The method includes identifying an anomaly associated with the electronic device based on the plurality of parameters associated with the operation of the electronic device and identifying a class of anomaly to which the anomaly associated with the electronic device belongs using a first on-device model. Further, the method includes presenting at least one question associated with the identified class of anomaly to user of the electronic device using on a second on-device model and receiving at least one user input for the at least one question. Furthermore, the method includes performing at least one action for enhancing the user experience based on the at least one user input for the at least one question.

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Bengaluru, India

Syama Sudheesh