Microsoft Technology Licensing, LLC

Swati Singh

Lei He

Tiancong Zhou

Wilson Man-Hong Li

Various embodiments of the present technology generally relate to systems and methods for self-healing services and automatic recovery of distribute systems. Some embodiments of the present technology leverage all the available synthetic, customer, client, server, support signals from various sources to intelligently and in real-time detect outages, root cause outages to recoverable targets (e.g., for auto recovery actions), identify the right engineering teams (e.g., for faster manual mitigation), and perform the appropriate recovery action (such as recycle service, reboot server, switch out a faulty rack) or other mitigation actions such as routing, collecting debug information, alerting to the right team, or alert suppression. Some embodiments separate signal monitoring and workflow coordination.

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Redmond, WA, United States of America

Swati Singh