Cisco Technology, Inc.

Susan Harrow Barban

Lewis Dean Dodrill

Ryan Alan Danner

Steven J Martin

Satish Joshi

Geetha Ravishankar

Swaminathan Ravishankar

Peter Thomas Garahan

David William Geen

An application server, configured for executing an application defined by XML documents for delivering voice portal services, accesses subscriber attributes from a standardized information database server (such as LDAP). The application server, upon receiving a request from a proxy browser serving a user, accesses the standardized database server to obtain attribute information for responding to the application request. The application server sends a request to a content server for media content based on the HTTP request and the attribute information. The application server generates an HTML page, for execution of the prescribed voice portal service application having XML tags configured for controlling delivery of the media content in an audible format, based on the HTTP request.

Delivering voice portal services using an XML voice-enabled web server

A unified web-based voice messaging system uses an application server, configured for executing a voice application defined by XML documents, that accesses subscriber attributes from a standardized information database server (such as LDAP), and messages from a standardized messaging server (such as IMAP), regardless of message format. The application server, upon receiving a request from a browser serving a user, accesses the standardized database server to obtain attribute information for responding to the voice application operation request. The application server generates an HTML document having media content and control tags for personalized execution of the voice application operation based on the attribute information obtained from the standardized database server. The application server also is configured for storing messages for a called party in the standardized messaging server by storing within the message format information that specifies the corresponding message format. Hence, the application server can respond to a request for a stored message from a subscriber by accessing the stored message from the standardized messaging server, and generating an HTML document having media content and control tags for presenting the subscriber with the stored message in a prescribed format based on the message format and the capabilities of the access device used by the subscriber.

Unified messaging system using web based application server for management of messages using standardized servers

The invention is directed to techniques for navigating a network based on audio input to retrieve information from a network. A user enters audio commands into a two-way communication device to access information located on a network, such as the Internet. For example, a user enters a voice request for a web page into a telephone, which sends the request to a proxy browser for the World Wide Web which in turn provides the request to a web navigation application executing on an application server. The web navigation application generates a text-based request based on the voice request and retrieves a web page from the World Wide Web based on the text-based request. The web navigation application uses a script or an XML page to generate a file suitable for audio output from the retrieved web page. The web navigation application then produces an audio output file from the generated file, which it sends to the proxy browser to provide audio output signals to the user over the telephony connection to the user's telephone.

Apparatus and methods for providing network-based information suitable for audio output

A method for inter-process communication between non-persistent application instances includes establishing a first non-persistent application instance serving a first party and establishing a second non-persistent application instance serving a second party. In the first application instance, an HTML page is generated having instructions for a persistent browser instance having received the HTML page to initiate a new application session for the second party. Thus, inter-application communication is possible where one non-persistent application instance is able to notify and/or interrupt another non-persistent application instance by way of an associated real time component (web browser or proxy browser).

IP unified agent using an XML voice enabled web based application server

A unified web-based voice messaging system provides voice application control between a web browser and an application server via an hypertext transport protocol (HTTP) connection on an Internet Protocol (IP) network. The application server executes the voice-enabled web application by runtime execution of a first set of extensible markup language (XML) documents that define the voice-enabled web application to be executed. The application server generates an HTML form specifying selected application parameters from an XML document executable by the voice application. The HTML form is supplied to a browser, enabling a user of the browser to input or modify application parameters for the corresponding XML document into the form. The application server inserts the received input application parameters into the XML document, and stores the document.

Browser-based arrangement for developing voice enabled web applications using extensible markup language documents

An application server receives an HTTP request for execution of an instant messaging application operation for a sending party. A selected extensible markup language (XML) document is accessed in response to reception of the HTML request. A first HTML page is generated based on the XML document for recording a voice message by the sending party. A registry is accessed to determine whether a receiving party is available to receive the voice message. A second HTML page is generated for the receiving party having instructions for playing the voice message for the receiving party. Hence instant messaging services may be deployed on a platform that is customizable, scalable, and built upon open standards such as Internet protocol. By preserving multiple sessions, parties involved in instant messaging can suspend their present session or activity for a moment to create a new session to exchange audio messages and when finished, can instantly resume the suspended session.

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Midlothian, VA, United States of America

Susan Harrow Barban