International Business Machines Corporation

Susan Elyce Swanson

Hoyt Conis Simmons

Walter Cade Metz

A plurality of questions are displayed. Responses to the plurality of questions are received, wherein a response to a question included in the plurality of questions includes an indication of a likelihood of occurrence of an answer to the question. A value for a quality measure is determined, based on the responses to the plurality of questions.

Defining a serviceability assessment measure

A method of displaying non-textual indication of question verification status in a user interface, the user interface including a plurality of questions associated there-with, includes receiving an answer to at least one question of the plurality of questions, associating a non-textual indication of the verification status of the answer, and displaying the non-textual indication of the at least one question.

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Chapel Hill, NC, United States of America

Susan Elyce Swanson