Nuance Communications, Inc.

Susan Dawnstarr Daniel

Elizabeth Ann Dykstra-Erickson

David Andrew Mauro

Aimee Piercy

Henri Bouvier

Paweena Attayadmawittaya

Stephen Douglas Peters

Andrew Jonathan Watson

Max Copperman

Robert Douglas Sharp

Simona Gandrabur

Tiago Goncalves Cabaco

Tanya Kraljic

A method of providing a task assistant to provide an interface to an application is described. The method comprises receiving input from a user through multimodal input including a plurality of speech input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, receiving data from the application in response to the query, and providing a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output.

Task assistant

A method of providing a task assistant to provide an interface to an application, the method comprising activating the task assistant, the activation having an associated visual display. The method in one embodiment includes receiving input from a user through multimodal input including a plurality of speech input, typing input, and touch input, interpreting the input, and providing a formatted query to the application, receiving data from the application in response to the query, and providing a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output, wherein the task assistant has a plurality of active states, each of the active states having an associated visual display.

Task assistant having multiple visual displays

In accordance with aspects of the disclosure, a computing device may provide a user interface for developing an interactive natural-language response system, which may include a virtual assistant. A user may interact with a system using spoken, written (e.g., text), or other input methods. The user interface may allow a user to associate sentences with intents, tag words within the sentences with concepts, and construct a grammar using the associated intents and tagged concepts. The system may use the grammar for automatically predictively associating sentences with intents and words with concepts. The system may display in the foam of a chat transcript a single branch of a tree of a discussion between the virtual assistant and a user. The user interface may graphically display variable values to assist a user to test system responses under different simulated conditions.

Virtual assistant development system

A method of providing a task assistant is described. The task assistant is designed to receive input from a user through multimodal input including a plurality of speech input, typing input, and touch input, determine the meaning of the input, and determining whether there is a context based on prior interactions with the user. The method further to generate an interpreted input based on a combination of the input and the context, and providing a formatted query to an application. The method further to receive data from the application in response to the formatted query, and provide a response to the user through multimodal output including a plurality of: speech output, text output, non-speech audio output, haptic output, and visual non-text output. The method further to update the context based on the interpreted input.

Task assistant utilizing context for improved interaction

A method of providing biometric authorization comprising enabling a user to log into an account, and determining whether there is a hold on the account. When there is a hold on the account, informing the user of the hold, and enabling the user to respond to a transaction that caused the hold. The method, in one embodiment further comprising prompting the user to enter a biometric authentication, in conjunction with the response, and processing the unblock request in real-time upon receiving and validating the biometric authentication.

Growing community of inventors

Palo Alto, CA, United States of America

Susan Dawnstarr Daniel