Freshworks, Inc.

Suresh Kumar Ponnusamy

Rahul Agarwal

Krishnanand Nemmara Balasubramanian

Premkumar Patturaj

The present disclosure relates to a method of operating a database system. The database system comprises: a database; a first compute node comprising a first database proxy; and a second compute node comprising a second database proxy. The method comprises receiving and processing, at the first database proxy, a first plurality of access requests to access the database; receiving and processing, at the second database proxy, a second plurality of database access requests to access the database; monitoring for a failure event associated with the first database proxy; and, in response to the monitoring indicating a failure event, initiating a failover procedure between the first database proxy and the second database proxy. The failover procedure comprises: redirecting the first plurality of access requests to the second database proxy; and processing, at the second database proxy, the first plurality of access requests.

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San Mateo, CA, United States of America

Suresh Kumar Ponnusamy