Salesforce, Inc.

Suraj Varma

Paymon Teyer

Karishma Kishore Lalwani

Jackson Zee Herrick

Alok K Patel

Arjun Kumar Bachuwar

Methods, systems, apparatuses, and computer program products are described. A system, such as a multi-tenant database system, may store tenant-specific observability data for multiple tenants of the system. The system may detect an inefficiency related to a performance metric for a tenant of the multiple tenants based on a subset of the data associated with the tenant and corresponding to a threshold time window. In some examples, the system may analyze the subset of the data for the threshold time window to determine an insight indicating a cause of the inefficiency. The system may determine a suggested action for the tenant based on the insight indicating the cause of the inefficiency, and the system may send, for display at a user interface of a user device, an indication of the insight and the suggested action, the user device operated by a user associated with the tenant.

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Franklin Park, NJ, United States of America

Suraj Varma