Samsung Electronics Co., Ltd.

Sungrae Jo

Sooyeon Kim

Wonnam Jang

Sungwook Park

An electronic apparatus is provided. The electronic apparatus includes a communicator, a memory, and a processor connected to the communicator and the memory and configured to control the electronic apparatus. The processor is configured to, by executing at least one command stored in the memory, based on a user input for executing an assistant service being received, transmit information on a user voice acquired by the electronic apparatus to a plurality of servers providing different assistant services through the communicator, and based on a plurality of response information being received from the plurality of servers, provide a response on the user voice based on at least one of the plurality of response information. The plurality of servers provide the assistant service using an artificial intelligence agent.

Electronic apparatus and assistant service providing method thereof

Disclosed is an electronic apparatus. The electronic apparatus includes a communicator comprising communication circuitry, and a processor configured to control the electronic apparatus to, in response to a call request being received through the communicator, transmit CAPTCHA information to an external device that requests the call, and in response to receiving response information about the CAPTCHA information from the external device, identify a counterpart that requests the call based on whether the response information is matched with the CAPTCHA information, and provide information on the identified counterpart.

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Suwon-si, South Korea

Sungrae Jo