International Business Machines Corporation

Suman K Pathapati

Shang Qing Guo

Sai Zeng

Anuradha Bhamidipaty

Nikolaos Anerousis

Daniela Rosu

Frederick Y Wu

Mitesh H Vasa

Anubha Verma

Anshu Narendra Jain

Nidhi Rajshree

Kamal Kumar Bhattacharya

One or more embodiments identify server management actions for resolving problems associated with one or more nodes in information technology infrastructure. In one embodiment, a node-ticket record for an information processing node associated with at least one problem ticket is generated. A set of node-ticket clusters is queried based on the node-ticket record. Each of the set of node-ticket clusters maps a set of server management actions to set of historical node-ticket records associated with the node-ticket cluster. The set of server management actions was previously performed to resolve at least one operational problem associated with at least one information processing node. At least one set of server management actions associated with at least one of the set of node-ticket clusters corresponding to the node-ticket record within a given threshold is identified based on the querying.

Recommending server management actions for information processing systems

Techniques, an apparatus and an article of manufacture for targeted maintenance of computing devices in a system. A method includes assessing a maintenance request to determine a class of computing devices to which the request applies, selecting a propagation mechanism applicable to the class of computing devices, generating an agent based on the propagation mechanism to carry out the maintenance request on the class of computing devices, deploying the agent on at least one computing device in the class of computing devices, and propagating the agent to additional devices in the class of computing devices.

Targeted maintenance of computing devices in information technology infrastructure

Growing community of inventors

Bengaluru, India

Suman K Pathapati