Amazon Technologies, Inc.

Suguna Subramaniam

Chelsea Celest Krueger

Nicholas K Peddy

Michael J McCann

W Cary Hall

Jeffrey P Bezos

William Wallace Allocca

Maryam S Mohit

Walker L Lockhart

Ericka N Lock

Guy Bialostocki

Sasan Dashtinezhad

A method and system is provided for maintaining customer data in a data store system utilizing a scalable partitioning framework. More specifically, the data store of a customer service system is partitioned (divided) into multiple partitions by a partitionable key of customer data so that each partition owns a subset of the customer data. By maintaining several partitions that store a subset of the customer data exclusive to each other, blackout or brownout problems can be local to one partition and, thus, the availability for the entire system will be increased. Moreover, a set of partitionable keys, a minimal unit to be moved between partitions, is grouped and associated with a partition. By eliminating direct dependencies between the partitions and the partitionable keys, the system can have great flexibility with regard to migrating customer data between partitions and adding a new partition.

Scalable partitioning in a multilayered data service framework

Cross-region data access in partitioned framework

An interactive system personalizes pages of an electronic catalog with information reflective of related orders placed by the user. In one embodiment, when a user requests a category page (such as a browse node page, author page, or artist page) of an electronic catalog, the system determines whether the user previously ordered any items falling within the associated category. If any such orders are identified, information regarding the prior order(s) is incorporated into the requested category page. This information may include, for example, an indication of the particular item(s) ordered, and the order date and/or status of each such order. The system may also personalize item detail pages with information regarding any orders placed for the corresponding items and/or similar items.

Contextual presentation on electronic catalog pages of information reflective of prior orders

An electronic catalog system, which may be implemented as a web site or another type of interactive system, presents context-sensitive information to customers reflective of their prior orders. In one embodiment, when a customer requests an item detail page for a particular item, the system may supplement the item detail page with information reflective of one or more related orders previously placed by the customer. This information may include, for example, an indication that the customer previously ordered this item or a related item, and may include information, such as status information, regarding such previously placed order(s). If the customer previously ordered a related item, the information provided on the item detail page may include an indication of whether the previously ordered item is compatible or interoperable with the item being viewed.

An electronic catalog system, which may be implemented as a web site or another type of interactive system, presents context-sensitive account information to customers during browsing of an electronic catalog of products. In one embodiment, when a customer accesses a detail page for a particular product, the detail page is supplemented with information, such as status information, about a related order placed by the customer. The related order may be an order for the product represented in the detail page or may be for a related product. Information about related orders may additionally or alternatively be added to other types of pages, such as product category pages and shopping cart pages. In one embodiment, a customer's related order information is maintained in a cache during the customer's browsing session, and the cache is updated in real time to reflect actions performed by the customer.

Contextual presentation of information about related orders during browsing of an electronic catalog

An online store system, which may be implemented as a web site or another type of interactive system, presents context-sensitive information to customers about their prior orders during browsing of an electronic catalog of products. In one embodiment, when a customer accesses a detail page for a particular product, the detail page is supplemented with information, such as status information, about a related order placed by the customer. The related order may be an order for the product represented in the detail page or may be for a related product. Information about related orders may additionally or alternatively be added to other types of pages, such as product category pages and shopping cart pages. In one embodiment, a customer's related order information is maintained in a cache during the customer's browsing session, and the cache is updated in real time to reflect actions performed by the customer.

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Seattle, WA, United States of America

Suguna Subramaniam