Allstate Insurance Company

Suchandra Banerjee

Jennifer A Brandmaier

Robert H Johnson

Clint J Marlow

Mark E Faga

Kurt M Stricker

Curtis Murphy

Josh Campbell

Systems and methods provide for an automated system for analyzing damage to process claims and pre-claim consultations associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. In addition, the server may interface with third party entities such as repair shops and may generate a payment for compensating a claimant for repair of the insured item.

Agent-facilitated claims damage estimation

Growing community of inventors

Northbrook, IL, United States of America

Suchandra Banerjee