International Business Machines Corporation

Su Ying Rui

Shou Hui Wang

Zhi Yu Yue

Zhang Li

Li Ni Zhang

Xin Peng Liu

Xi Ning Wang

Chun Guang Zeng

Pu Zhu

Disclosed are a method, apparatus and system for instant message routing. The method includes: receiving a communication request from a source client to a destination client; acquiring the context associated with the source client and the destination client; and selecting a sub-user of the destination client for communication using a policy according to the context. When a source client requests communication with a virtual user, the method can route the communication request using a policy according to the context, to a sub-user of the virtual user which once communicated with the source client.

Instant message (IM) routing to a virtual user consisting of a group of possible sub-users associated with a common IM identity

According to various embodiments, a method and apparatus for providing a virtual appliance are described. The method includes: obtaining metadata of a specific virtual appliance based on a received request for obtaining the specific virtual appliance, the metadata describing information about virtual machines involved in the specific virtual appliance, determining an association relationship between the specific virtual appliance and at least one other virtual appliance according to the metadata, and providing resource information for obtaining the specific virtual appliance according to the association relationship, the resource information including a plurality of resource addresses, at least one of the plurality of resource addresses pointing to a storage location of the at least one other virtual appliance. In this way, more resource options for obtaining a specific virtual appliance are provided, thereby improving the efficiency of obtaining the virtual appliance and reducing network transmission pressure on a cloud data center.

Method and apparatus for chunk-level sharing-based open virtualization format (OVF) package distribution through dependency analysis

The invention relates to a system and a method for error reporting in software applications. A system in accordance with an embodiment includes: a dummy document generating unit for generating a dummy document from an original document, wherein the dummy document maintains a skeleton of the original document and contains dummy data as its content; and a dummy document reporting unit for sending the generated dummy document in an error report.

System and method for error reporting in software applications

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Beijing, China

Su Ying Rui