Securus Technologies, Inc.

Evercom Systems, Inc.

Stuart Rosenfield

Richard Falcone

Michelle L Polozola

John J Viola

Robert L Rae

Lee R Johnson

Randy Hoffman

Michelle L Johnson

Systems and methods which determines the likelihood that a calling (or in some cases the called) user will pay for a particular auxiliary service are described. A system of an embodiment considers the user's credit risk and his/her propensity to pay, when deciding if the user is eligible for a particular auxiliary service. A methodology used for determining propensity to pay for an auxiliary service according to embodiments is independent from a determination of propensity to pay for a basic calling service. Thus, the criteria used, and the weight given to each criteria, for determining eligibility for auxiliary services can be different from the criteria and criteria weight used for basic communication connections.

System and method for independently authorizing auxiliary communication services

Systems and methods in which call intelligence, such as may be deployed in communication with signaling systems utilized in controlling calls and telecommunication databases, is used to analyze information about a call in order to make a determination as to the likelihood or risk that call redirecting, such as call forwarding or remote call forwarding, will be invoked with respect to a call are shown. The call intelligence, upon a determination that an unacceptable risk that call redirecting will be invoked, preferably institutes appropriate call treatment or handling procedures, such as to block the call or to allow the call while invoking additional call treatment action.

Systems and methods for remote call redirection detection and treatment

Disclosed are systems and methods that provide centralized or nodal inmate management and telephone call processing capabilities to controlled environment facilities. An inmate management and call processing system serves a plurality of facilities and includes an inmate information database. The database is shared across the facilities and contains inmate records that may be accessed and modified by each facility as the inmate is transferred among those facilities. Each inmate record may include, among other information, contact information of third parties whom may be notified of the inmate's arrest and/or subsequent transfers of the inmate to different facilities. The inmate management and telephone call processing system may use third party contact information to establish accounts used to charge calls or transactions made by an inmate while residing at the facility. Some systems may also provide call processing, video conferencing, e-mail, voicemail, and/or videomail applications, and the like to the facilities.

Inmate management and call processing systems and methods

Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality and telephone calling functionality, establish an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least requests, by the resident, for deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and utilize the telephone calling services of the information management engine to facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility to interact with the individual, request the deposit and accept such deposits.

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Plano, TX, United States of America

Stuart Rosenfield