Dell Products Inc.

Stuart D Caffey

Abeye Teshome

Cynthia M Merkin

A method and system for reporting detected errors in a computer system. The computer system includes a processor, communication device, and subsystems. The communication device preferably includes a preprogrammed reporting address associated with a technical support center. When an error is detected within the system, an error specific message is generated. The communication device then sends the error message to the preprogrammed address. The technical support center, resident at the preprogrammed address receives the error message and is able to more effectively respond to the detected error message.

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Round Rock, TX, United States of America

Stuart D Caffey