Vmware, Inc.

Sitara Networks, Inc.

Omnissa, LLC

Empirix Inc.

Steven Sigel

Anthony J Wilkinson

Ashley Nuttall

Hans Christenson

Tom Elliott

Manickam R Sridhar

Adam Gregory Gross

Per Olov Larsson

Boris Boruchovich

Malik Z Khan

Sylvain Louchez

Douglas C Williams

Albert Robinson Seeley

Per Olav Larsson

Mary Sabin

A user accesses a remote session, the connection to which is managed by a connection broker, according to a single sign-on (SSO) process. The SSO process includes the user entering his or her credentials and being authenticated to the connection broker. In addition to user authentication, the SSO process includes connection broker authentication to confirm that the connection broker is trustworthy. When the connection broker is authenticated, the user credentials are transmitted to the connection broker in a secure manner and the connection broker forwards them onto a machine hosting the remote session so that the user can be logged into the remote session without entering his or her credentials again.

Single sign on for a remote user session

An multimedia synchronization services system has been provided that can synchronize input actions and test data measurements associated with activities of a client/server computer system. The system can be applied to virtual test systems coupled to a contact center to provide time latency measurements between input actions to the calling center and resulting contact center functions.

Multimedia synchronization system

A communication system in which client and server communication systems are coupled over a data network. A request to communicate with one of the server communication systems is accepted and based on an identification of the server communication system in the request, one of a set of transport layer protocols is selected for communication between the client and server systems. The set of transport layer protocols can be determined by retrieving information from a directory service computer, such as an Internet Domain Name Server (DNS), where the address of the directory service computer is related to the identification of the server communication system. In addition, the server communication system can include an address translation table that associates a network address provided by a client communication system with local network addresses of server computers. The server communication system selects one of the server computers in response to a request from the client communication system and passes communication between the client system and the selected server computer.

Enhanced network communication

When establishing a communication path between a client system and a server system which are coupled over a data network, the client system accesses distributed directory information in order to determine whether a communication path to the server computer can use an enhanced communication approach, such as an enhanced transport or application layer protocol, and to obtain an address of a second server system which will provide communication services needed to communicate using the enhanced communication approach. By using distributed information, and in particular by distributing the information at the server systems themselves, the invention reduces or eliminates the reliance on critical points of failure or congestion, such as a Internet Domain Name Server (DNS) or a centralized repository of information related to the enhanced communication.

Distributed directory for enhanced network communication

Growing community of inventors

North Andover, MA, United States of America

Steven Sigel