Cisco Technology, Inc.

Steven Michael Holl

Gonzalo A Salgueiro

Jason A Kuhne

Jason Michael Coleman

In some aspects, the techniques described herein relate to a method including: digitizing a physical visual aid presented in a hybrid collaborative communication session to generate a digitized visual aid and data indicative of content of the physical visual aid; correlating the content of the physical visual aid with participant interactions within the hybrid collaborative communication session; and generating hybrid collaborative communication session content based upon the correlating the content of the physical visual aid with the participant interactions within the hybrid collaborative communication session.

Collaboration and cognitive analysis for hybrid work visual aid sessions

A method comprises: by a controller to communicate with devices of a network, storing classifiers assigned to groups of the devices to identify device commonality for each group; associating, to the classifiers, historical probabilities of success with which an automated response executed by one or more of the devices remediates a device alarm event; when a device of the devices reports the device alarm event, identifying each classifier to which the device belongs, each historical probability for each classifier, and a rule with classifier thresholds for the automated response; determining to execute the automated response on the device by evaluating the rule using each historical probability and the classifier thresholds; after the automated response is executed, performing a service test supported across the devices, and monitoring test results from the service test; and after the service test, updating each historical probability using the test results.

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Sarasota, FL, United States of America

Steven Michael Holl