Amtel Communications, Inc.

Kerr Corporation

Metrex Research Corporation

Steven Krueger

Brian L Wilt

Owen J Gill

William J Curtin, Iv

James Onderak

Shane Siegel

Stephen Soto

A telephone answering system for use in conjunction with a PBX/CENTREX system for answering incoming calls directed to any of the extension lines within the system. The telephone answering system includes an operator control station and a line detection system. The line detection system monitors the telephone lines within the PBX/CENTREX system. This detection system includes a plurality of ring/hook interfaces each of which is connected in parallel across one of the telephone lines in the PBX/CENTREX system being monitored. Each of the interfaces has a ring detector for detecting a ring signal on the associated telephone line for providing a ring count when there is an incoming call and a hook detector for detecting the on/off hook condition on the associated telephone line. A coupling mechanism couples the ring detector and the hook detector to the operator control station for providing information to the operator control station indicative of the ring count and hook conditions of the telephone lines being monitored. The operator control station is coupled to the detector and provides a signal for causing the PBX/CENTREX system to carry out a directed call pick-up when the ring count on a monitored telephone line has exceeded a preselected limit without the incoming call being answered and for transferring such incoming call to said operator control station for answering by an operator.

Telephone answering system with line detector

The series connected interceptor is a control system for assisting in providing improved service operations for a PBX system. This control system is connected in series in a DID trunk between a TELCO central office and a PBX. By the nature of where it is connected and its function, the control system enables a telephone answering service to sense when an incoming DID call has rung on an extension for a predefined number of rings and to answer such call with the identity of the extension being called. The control system also can provide incoming DID call screening or call forwarding.

Series connected interceptor

Growing community of inventors

Windsor, WI, United States of America

Steven Krueger