Salesforce Com, Inc.

Salesforce, Inc.

Steven Kostrzewski

Christopher James Bill

Sarah Flamion

David J Woodward

David Angulo

David Hacker

Mehmet Gokmen Orun

Jamin Hall

Charles Fineman

Leo Duy Tran

Kaustubh Barde

Abhinav Chadda

Steven Ness

Matt Lagrotte

Jason Moody

Lydia Lodovisi

Matthew James Mondok

Federico Recio

Daniel Marchant

David James Woodward

Christopher Bill

Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.

Integrated entity view across distributed systems

Embodiments of apparatus, systems, and methods are described for creating, arranging, and displaying data mappings between two different data schemas in a graphical user interface (GUI). The GUI allows scaling of a data schema, automatic data sorting and grouping of objects in a schema, dynamic spacing of data mappings in the GUI, and customizable data map transformations to entities of a canonical data model. The GUI can limit the display of objects and fields to those that have been mapped into entity groups. The GUI can display mapped or unmapped fields to facilitate the mapping of additional fields or objects. The GUI displays visual logic connectors between objects and entities to summarize the relationship and number of mappings between the objects and entities. Objects and entities can be expanded and collapsed to show more granular relationship information. Instance-enabled canonical entities can be created to conceptually group fields.

Method and user interface for data mapping

Growing community of inventors

Novato, CA, United States of America

Steven Kostrzewski