Applied Voice & Speech Technologies, Inc.

Other

Xmedius

Steven J Tindall

Douglas G Murray

Roger E Visser

Timothy G Blaisdell

Apparatus, methods, and machine-readable articles of manufacture improve reliability and scalability of a messaging system. In some embodiments, the system's configuration data and subscriber information are stored in a central repository of a core node, and replicated to one or more non-core nodes. Data replication may be performed in real-time or near real-time, periodically, sporadically, or otherwise. Nodes may rely on the replicated data to provide the system's subscribers and outside callers with services that do not involve updating of configuration or subscriber data. In this way, the non-core nodes may continue to process calls when the core node is unavailable. For example, the non-core nodes can route calls to the appropriate subscribers without relying on the core. As another example, the non-core nodes can take messages from callers when the core node is unavailable. The messages may be queued for posting and delivery when the core node becomes available.

Messaging systems and methods

Apparatus, methods, and machine-readable articles of manufacture facilitate configuration of a networked messaging system. In some embodiments, nodes of the system are automatically interrogated to obtain current configuration information of each of the nodes, and a configuration file with the nodes' current configuration information is generated and stored in a format that is readily editable. Exemplary formats include spreadsheet, comma separated variables, and other text formats. An administrator is allowed to access and edit the configuration file, resulting in an updated configuration file with updated configuration information. Editing may include adding and removing servers, creating and removing digital networking mailboxes or links on the nodes, and other configuration changes. After the file is edited and the administrator or another authorized person issues a command to configure the system, messages are automatically sent to the nodes to configure the system in accordance with the updated configuration information.

Messaging system configurator

Apparatus, methods, and machine-readable articles of manufacture improve reliability and scalability of a messaging system. In some embodiments, the system's configuration data and subscriber information are stored in a central repository of a core node, and replicated to one or more non-core nodes. Data replication may be performed in real-time or near real-time, periodically, sporadically, or otherwise. Nodes may rely on the replicated data to provide the system's subscribers and outside callers with services that do not involve updating of configuration or subscriber data. In this way, the non-core nodes may continue to process calls when the core node is unavailable. For example, the non-core nodes can route calls to the appropriate subscribers without relying on the core. As another example, die non-core nodes can take messages from callers when the core node is unavailable. The messages may be queued for posting and delivery when the core node becomes available.

Growing community of inventors

Kirkland, WA, United States of America

Steven J Tindall