International Business Machines Corporation

Nuance Communications, Inc.

Steven Groeger

Mario Ernesto De Armas

Arnaud J Le Hors

Heather Marie Kreger

Stuart J Hayton

Robert G Laird

Samuel Jonathan Smith

Evan Garrick Jardine-Skinner

Duncan George Clark

Timothy David Poultney

Jamie Lister

Adam Pieter De Leeuw

A method for associating service policies based on application of message content filters to messages sent by a consumer may include receiving a message in which the message relates to a service accessible via a network and access to the service is restricted by a policy enforcement runtime. The method may further include applying at least one message content filter to the message content received to extract information indicative of a message flow associated with a configured policy attachment and correlating the message flow to a selected policy regarding consumer access to the service. The method may further include enforcing the selected policy relative to access to the service by the consumer.

Association of service policies based on the application of message content filters

A selection of a service domain policy definition is received in a service repository. A service policy document is created from the service domain policy definition. At least one user change to the service policy document is received in accordance with the selected service domain policy definition. The service policy document is saved in the service repository.

Service registry policy editing user interface

A method and apparatus for voice message editing, particularly a method and apparatus for splicing voicemails sections together. A system, method and computer program product are described for forming a voice message on an interactive voice response system (IVR) spoken by a user including recording a first voice message where the user speaks the first voice message but makes an error in a last portion of the first voice message. A second voice message is recorded where the user speaks the last portion again without the error. Splice points are determined in the first and second voice messages. The first and second voice messages are spliced at the splice points such that the spliced first and second voice message is a continuous voice message including the last portion but not including the error.

Method and apparatus for voice message editing

A method and arrangement for improved speech recognition in a telephonically challenging speakerphone in-car environment. The method includes receiving a signal from a microphone representative of speech to be recognized, performing detection of a transition in the signal indicative of switch on of the microphone, and, in response to the detection, performing speech recognition on the signal with reduced contribution from an initial portion thereof. The initial portion may be treated as optional speech, the speech recognition may be performed with a predetermined redundant sound, and a user may be requested to speak the predetermined redundant sound when speech recognition has fallen below a predetermined threshold. Thus, recognition may be made possible when otherwise it would not be possible, recognition match scoring will be increased as the low weighting given by deleted initial sounds will be eliminated and therefore confusion of the recognized phrase will be reduced.

Microphone initialization enhancement for speech recognition

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Poole, United Kingdom

Steven Groeger