Cisco Technology, Inc.

Steve Michael Holl

Jason Michael Coleman

A method comprises: at a controller of a network, establishing a historical probability of success that an automated response, when executed on the network, will remediate an alarm event: performing a service test on the network to collect first path information from the network; after performing the service test, receiving from the network a report of the alarm event, and deploying the automated response to the network to remediate the alarm event; after the automated response is executed, repeating the service test on the network to collect second path information and a second test result that indicates pass or fail; determining whether a change from the first path information to the second path information represents a network degradation; and adjusting the historical probability of the success based on the second test result and whether the change represents the network degradation.

Growing community of inventors

Sarasota, FL, United States of America

Steve Michael Holl