Nortel Networks Corporation

Stephen Sorice

Ketan K Shah

Patrick S Wood

David Erwin

Matthew Keller

Rajeshwari Zala

Paresh Mehta

The present invention provides a system and method enabling telephony service subscribers to access and use call-related information associated with telephony services. In one aspect, the present invention allows telephony service subscribers to access call-related information stored by telephony network nodes through use of service subscriber terminals connected to a telephony service provider server. In another aspect, both the subscriber terminals and the service provider server are connected to, and communicate through, a public data network. The service provider server is also disposed to communicate with various nodes of a telephony network using various telephony signaling protocols. In another aspect, the present invention receives requests to activate or deactivate telephony services from subscriber terminals and converts the requests into a format compatible with the telephony network nodes. In another aspect, the present invention allows service subscribers to place calls using call-related information received from the service information management system.

Telephony service information management system

The present invention allows a subscriber to dynamically select one or more call processing options while an attempt to terminate an incoming call to an associated terminal is being made. As such, the terminal is either ringing or providing some other indication that an incoming call is being received. Throughout the process, the incoming call may be answered via the terminal. While the attempt to terminate the call is being made, an incoming call message is sent to a computing device associated with the subscriber. The computing device, upon receiving the incoming call message, will provide one or more call processing options to the subscriber. If the subscriber selects one of the call processing options, the computing device will send a subscriber response message identifying the selected call processing option. Based on the selected call processing option, the incoming call will be processed accordingly.

Dynamic call processing control

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Raleigh, NC, United States of America

Stephen Sorice