Gm Global Technolgoy Operations, Inc.

Stephen L Falko

Michael A Sowa

Alexander P Morgan

Frederick J Vondrak

Gulcin Sengir

Diane I Gibbons

Lawrence M Quinn

Thorsten W Rommel

A method for vehicle diagnostic knowledge delivery comprising receiving a search request from a user system and accessing a database of case records in response to the search request. Each of the case records includes a case-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes, and a set of action attributes. The method further comprises searching the database of case records for a case record responsive to the search request. If a case record responsive to the search request is located, it is transmitted to the user system.

Vehicle diagnostic knowledge delivery

A method for vehicle diagnostic record mapping comprising receiving a vehicle service record. A target record is created in response to receiving the vehicle service record. The target record includes a target-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes, and a set of action attributes. Vehicle description data is mapped into the set of vehicle-description attributes in response to locating the vehicle description data in the vehicle service record. Bookkeeping data is mapped into the set of bookkeeping attributes in response to locating the bookkeeping data in the vehicle service record. Vehicle system data is mapped into the set of system attributes in response to locating the system data in the vehicle service record. Symptom data is mapped into the set of symptom attributes in response to locating the symptom data in the vehicle service record. Action data is mapped into the set of action attributes in response to locating the action data in the vehicle service record.

Vehicle diagnostic record mapping

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Southfield, MI, United States of America

Stephen L Falko