International Business Machines Corporation

Stephen Eric Levy

William Edward Bennett

James Edward Christensen

Daniel M Gruen

Tracee L Wolf

Jeremy Brand Sussman

Susanne Hupfer

Sambit Sahu

Younghun Kim

Milind R Naphade

Steven I Ross

Ming Li

Tian-Jy Chao

John Patterson

Liam David Comerford

Stephen Joy Boies

Paul Michael Matchen

Richard D Thompson

Jamie C Rasmussen

Catherine Gody Wolf

James R Rhyne

Nicos J Anthony

Michael J Ryan

Jim Christensen

Michael Muller

David Nahamoo

Nishanth R Sastry

Douglas Charles Lovell

John M Lucassen

John Karat

Frederick Jelinek

Joseph C Andreshak

Hamed A Ellozy

Richard F Boehme

Robert Lawrence Mack

Lauretta Jones

Samuel Kallner

Gregg H Daggett

Neil Lustig

Kyle T Nichols-Schmolze

Larissa Pschetz

Fyodor Wolf

Providing an end-to-end citizen engagement, in one aspect, may comprise obtaining data of multiple disintegrated sources from one or more of communication and social computing channels via one or more adapters. Data refactoring and management, integration and process orchestration of the data according to a data model as data attributes of the data model may be provided. One or more analytics may be performed based on the data attributes stored according to the data model and input specified to the one or more analytics. One or more results computed by performing the one or more analytics may be provided. One or more application logics supporting one or more front-end applications may be produced. One or more front-end applications for automated sensing of user activities and sensor-based individual assistant capability may be provided.

End-to-end effective citizen engagement via advanced analytics and sensor-based personal assistant capability (EECEASPA)

Providing an end-to-end citizen engagement, in one aspect, may comprise obtaining data of multiple disintegrated sources from one or more of communication and social computing channels via one or more adapters. Data refactoring and management, integration and process orchestration of the data according to a data model as data attributes of the data model may be provided. One or more analytics may be performed based on the data attributes stored according to the data model and input specified to the one or more analytics. One or more results computed by performing the one or more analytics may be provided. One or more application logics supporting one or more front-end applications may be produced. One or more front-end applications for automated sensing of user activities and sensor-based personal assistant capability may be provided.

Embodiments of the present invention provide a method, system and computer program product for deploying a location based applications providing crowdsourced structured points of input for data entry. In an embodiment of the invention, a method for deploying a location based application providing crowdsourced structured points of input for data entry includes the selection of a location based application component, such as a map, for inclusion in a deployable application and the definition of a point of input for the location based application component. In this regard, the point of input can include at least one user interface control accepting data input of structured data. Finally the deployable application can be uploaded to a deployable application repository over a computer communications network for deployment to requesting mobile devices over the computer communications network.

Crowdsourcing location based applications and structured data for location based applications

A system, method, and computer program product for initiating a conference call are disclosed. The method includes running a conference call managing application. The method also includes receiving at least one participant-defined condition. The participant-defined condition is associated with at least one conference call defining a status of a participant's communication device to connect the participant to the conference call. At least one alert is sent out to at least all required participants of the conference call, in response to the participant-defined condition being satisfied to start the conference call.

System and method for managing a conference call

An expertise locator enables user defined correspondences between experts and respective certain objects. Each object inherits from classes in a hierarchy. Using the correspondences, a locator processor routine finds a candidate expert about a particular subject area. The candidate expert may be in a correspondence with a certain object whose class is a subclass of the particular subject area. Output may display an indication of the candidate expert, relevant expertise per candidate and/or a list of experts per certain object. In the case of the certain objects being topics, the hierarchy is an ontology of the topics.

System and method for ontology-based location of expertise

A computer-based method and system for just-in-time semantic information retrieval is disclosed. A user interface detects user interaction with a displayed semantic entity. In response, a search member uses semantic information about the displayed entity and automatically searches for information about the subject entity. The search employs system and/or external knowledge bases and returns highly relevant results and information with increased specificity due to the semantic basis. A sidebar unobtrusively displays to the user the search results initially obtained without user request or demand, i.e., on the user's behalf. The sidebar enables the user to dismiss the search results and to effectively copy or export the search results as desired.

Method and apparatus for semantic just-in-time-information-retrieval

A computer method and system provides for graphical specification of inquiries and includes a corresponding progressive summary. The inquiries operate on stream data. Users graphically specify an inquiry in a graphical user interface according to an ontology. The invention system generates a plain-text translation of the graphical description of the inquiry and displays the generated plain-text description in a progressive summary in the graphical user interface. The system continually updates and generates the display of the plain-text description during user construction of the inquiry. This provides feedback to the user for improved construction of the inquiry.

Computer method and apparatus for graphical inquiry specification with progressive summary

A method (and system) of requesting help includes connecting a user to a help request generator, accessing, by the help request generator, a database including a list of helpers, selecting helper from the list of helpers, and transmitting a help request from the help request generator to the helper.

Method and system for requesting help

A method (and system) of requesting help includes connecting a user to a help request generator, accessing, by the help request generator, a database including a list of helpers, selecting at least one helper from the list of helpers, and transmitting a help request from the help request generator to the at least one helper.

In an exemplary embodiment, a customer, an automobile dealership, a participating financial institution, and a credit bureau may be electronically connected in a system that preferably uses the internet in order to develop and process a legal document comprising a credit application. The system thereby eliminates a paper-based process of credit approval, providing an efficient interaction between businesses and their customer.

System for electronically developing and processing a document

A wake up server permits both parties (the receiver and the responder) to be connected to the Internet only when a request or response is to be delivered. The wake up server consists of two parts; a server, which contains the telephone numbers of all machines (application partners) that dial to connect to the Internet, and on each application partner, a process monitor that monitors the telephone line and detects when a ring occurs. When an application partner is unable to deliver a request or response to another application partner, a request is sent to the wake up server to activate the target application partner. The wake up server dials the telephone number of the requested application partner and waits for ringing to occur. The wake up server then disconnects (i.e., hangs up the telephone line). The wake up monitor detects the ring and immediately dials to connect to the Internet. When the original application partner tries to send the response or request again, the process will now be successful. Application partners stay connected until a specified time of inactivity or other application initiated event signaling that the connection is no longer required. The application partners then activate their respective wake up monitors, which disconnect the application partners from the Internet and wait again for a ring from the wake up server.

System with wake up server and wake up monitor for facilitating dial up

Reliable and secure transmission of information over the Internet is provided in a financial transaction processing system. The system electronically integrates data captured in heterogeneous information systems and transmits that data reliably and securely over the Internet between multiple diverse servers. The system includes at least one local computer system which electronically captures information input by a user of the computer system. The local computer system can access one or more remote servers via the Internet for form a dynamically reconfigurable wide area network (WAN). The remote servers electronically transfer data to heterogeneous information systems translated into their natural communications protocol and data format.

Method and apparatus for electronically integrating data captured in

An interactive computer system having a processor executing a target computer program, and having a speech recognizer for converting an utterance into a command signal for the target computer program. The target computer program has a series of active program states occurring over a series of time periods. At least a first active-state image is displayed for a first active state occurring during a first time period. At least one object displayed in the first active-state image is identified, and a list of one or more first active-state commands identifying functions which can be performed in the first active state of the target computer program is generated from the identified object. A first active-state vocabulary of acoustic command models for the first active state comprises the acoustic command models from a system vocabulary representing the first active-state commands. A speech recognizer measures the value of at least one feature of an utterance during each of a series of successive time intervals within the first time period to produce a series of feature signals. The measured feature signals are compared to each of the acoustic command models in the first active-state vocabulary to generate a match score for the utterance and each acoustic command model. The speech recognizer outputs a command signal corresponding to the command model from the first active-state vocabulary having the best match score.

Interactive computer system recognizing spoken commands

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Honolulu, HI, United States of America

Stephen Eric Levy