Nortel Networks Corporation

Stephen Charles Cross

Andrew J Tunnicliffe

Gillian Barbara Kendon

Timothy John Edwards

A method and apparatus for managing at least part of a communications network and particularly for managing a customer network, for example, within an asynchronous transfer mode communications network. A predictor is used to predict parameters such as bandwidth levels and to predict when the parameter(s) will exceed capacity or previously agreed thresholds. These agreed levels may be specified for example in a service level agreement between a service provider and a customer. The predictor also predicts, how much excess there will be and how long this will occur for. This information is provided to the service provider/customer and also can be provided to an agent which comprises a computer system. This agent negotiates on behalf of either the customer (for example) with another agent acting on behalf of the service provider (for example) and in this way new terms for an agreement between the two parties is obtained.

Growing community of inventors

Herts, United Kingdom

Stephen Charles Cross