Dialpad, Inc.

Stefan Roesch

Michael Zoll

Wilson Wai Chan

Tolga Yurek

James Palmer

Kevin James

Jonathan Johnston

Etienne Manderscheid

Nicholas Foster

Angelo Pruscino

Eugene Ho

An AI platform is fully integrated with existing VoIP/AVoIP telephony infrastructure. In the course of providing VoIP/AVoIP audiovisual calls, a VoIP/AVoIP media stream of audiovisual content is processed, and transferred between endpoints. AI processing is applied to each frame of the transferred audiovisual content, in real-time while the audiovisual call is occurring. For example, automated speech recognition can be performed on the content, in which the speech of the audiovisual content is converted to text. The audiovisual call can further be automatically transcribed to a text file in real-time. Another example is the automatic detection of the occurrence of specific triggers during calls. Additional enhanced functionality is automatically provided as a result of applying the AI processing to the transferred audiovisual content. For example, in response to detecting the occurrence of a specific trigger, a corresponding directive can be automatically output on a screen of a calling device.

Fully integrated voice over internet protocol (VoIP), audiovisual over internet protocol (AVoIP), and artificial intelligence (AI) platform

Growing community of inventors

Blanco, TX, United States of America

Stefan Roesch