Verizon Patent and Licensing Inc.

Srinivas Tatavarty

Sunil D Limbasia

Abhilash Paul

Aravind Perumandla

John J Christudass

Jacques Gresset

Srikant Atmakuri

A user device may determine wireless channel load values for multiple wireless channels, each wireless channel load value indicating a load, of the corresponding wireless channel, due to wireless activity by a set of network devices that does not include a first network device connected to the user device; display information regarding the wireless channel load values, the information including an indication of a recommended one of the plurality of wireless channels; receive a selection to change a first wireless channel of the plurality of channels, via which the user device and the network device communicate, to a second wireless channel of the plurality of channels; determine computer code corresponding to a particular model of the first network device; and execute the determined computer code to interact with the first network device to change the wireless channel from the first wireless channel to the second wireless channel.

Automated wireless channel changing

A user may be proactively identified as needing assistance to access a home wireless network. Assistance may be automatically provided through, for example, a text message, email, or telephone call. In one implementation, a method may include monitoring a wireless access point that provides a wireless network; obtaining, based on the monitoring, an indication of a failed attempt to attach to the wireless network due to entry of an incorrect network password; and causing, based on the obtained indication of the failed attempt to attach to the wireless network, transmission of a correct password for the wireless network to a mobile device corresponding to an account associated with the wireless network.

Proactive assistance in obtaining a wireless network connection

A client application, executed on a set-top box with a local network, detects that a media server application, executed on a computing device within the local network, is eligible for a software upgrade. The set-top box provides, based on the detecting, an interactive prompt, on a separate television display, to request authorization for the software upgrade. The set-top box receives user input, via a remote control, authorizing the software upgrade and provides, to the media server application on the computing device, a signal for the media server application to initiate the software upgrade.

Growing community of inventors

Irving, TX, United States of America

Srinivas Tatavarty