Ericsson Gmbh

Sony Ericsson Mobile Communications Ab

Srinivas G Sarma

John S Petty

Roger J Osborn, Jr

Richard P Fahey

A service system permits remote personnel to service a local embedded device. In an exemplary application, the device being diagnosed communicates with a local computer system that interfaces to a remote computer system via, for example, the Internet. A service program may be downloaded to the local computer system that enables diagnostic interaction with the device by the remote computer system. In some instances, the device is automatically queried for model number and/or other identifying information such that the service program is matched to the particular device being diagnosed. In other embodiments, a local user might, for example, visit a designated Web page, enter identifying information, and the appropriate diagnostic program, such as a JAVA applet, downloads to the local system. The downloaded applet may be used by the remote computer system to, for example, query the device, control its operation, re-program it, receive real-time operational data, etc.

System and method for remote servicing of embedded devices

A method and apparatus is described for the sequential display of status information on a mobile terminal by means of a rotating-icon. The operating condition of the mobile terminal is monitored and a plurality of status icons is selected and sequentially displayed for a predetermined time in substantially the same area of at least one screen such as a pixel screen. The predetermined time corresponds to M&plus;(PV/S), where M is the minimum display time for each status icon, P is the priority allocated to a status icon about to be displayed in the at least one screen, S is the sum of all the priorities of the status icons in the selected plurality of status icons, and V&equals;T&minus;MN, where T is the total period of time allocated to sequentially display the selected plurality of status icons, and N is the number of status icons in the selected plurality of status icons. The mobile terminal includes a housing, at least one screen, a memory, a timer, a plurality of operating parameter detectors, and a processor. The processor is operably coupled to the at least one screen, memory, the plurality of operating parameter detectors, and the timer; the processor is responsive to the plurality of operating parameter detectors and selects appropriate status icons for sequential display in the at least one screen.

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Durham, NC, United States of America

Srinivas G Sarma