Pitney Bowes Inc.

Srikanth V Dasamandam

Eugene Pritchard

Surya R Sagi

Bruce J Barrows

Deborah R McManus

Susan L Chapin

A computer method and system to allow reconciliation of documents that were originally part of a first mail production job, but that may have been produced as part of a different second mail production job. A database stores a first record that identifies documents in the first mail production job. The record includes one or more fields indicating a production status of the documents in the first mail production job. At some point in the production process, a document is separated from what was originally defined as the first mail production job, to be instead produced as part of a second mail production job. The database further stores a second record identifying documents in the second mail production job. These records are updated to include a pointer indicating the relationship between the document and the first mail production job and the second mail production job. During mail production the production status of a document is determined. The database records are updated to record the current status of the documents. Responsive to a query regarding the status of documents originally in the first job, the pointer is used to identify the status of the document in the second job.

Mail production job tracking system and method

A method for monitoring the status of individual communications that are included in mail pieces created by a large scale document production and management processes. More than one communication may be included in a single mail piece to a given address. Accordingly, the present invention allows monitoring and tracking of individual communications where mail piece information alone may be insufficient. The production and management process may be comprised of a plurality of different stages including: utilizing a print stream to generate the documents, printing documents on a printer in accordance with the print stream, and forming completed mail pieces on an inserter from the printed documents in accordance with mail piece creation data files. A monitoring system receives information regarding the status of individual documents within these production and management process stages. A mail piece data file and an individual communication file are linked such that mail piece data can be used to provide information about individual communications.

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Bethel, CT, United States of America

Srikanth V Dasamandam