International Business Machines Corporation

Srikant Jalan

Thomas E Chefalas

David Frederick Bantz

Steven James Mastrianni

Clifford A Pickover

Walter C Huber

Patrik Lehrner

Peter W Gayek

Marco Porak

Rick A Hamilton, Ii

James W Seaman

Ramon Caceres

A secure object manager obtains, from an authorized person, a specification for disposition of at least one object, and creates first instructions, pertaining to the disposition, for a remote secure-object agent on a remote system. A copy of the object and the first instructions are sent to a remote secure-object agent on a remote system, which controls the copy based on the first instructions.

System and method for controlling the disposition of computer-based objects

Apparatus and methods are disclosed for performing computer system management on an activity basis. In one embodiment, computer-system-related items are associated with at least one activity to be performed using the computer system. Then, management procedures are established for the at least one activity. Next, when the computer system is used to perform the at least one activity, the computer-system-related items associated with the at least one activity are managed in accordance with the management procedures established for the at least one activity. In another embodiment, apparatus and methods monitor patterns of use of a computer system. Using information gathered during monitoring operations, activity models are formulated, and for each activity model a management plan is devised. After management plans have been devised for each activity model, the use of the computer system is monitored to identify actions being performed with the computer system. The identified actions are then compared with the activity models to determine which activity model best fits the identified actions. Management of computer-system-related items associated with the activity is then performed using the management plan associated with the activity model that best fits the actions being performed with the computer system.

Apparatus and methods for activity-based management of computer systems

In a first aspect of the present invention, methods and apparatus implement graphical user interfaces for interactively specifying service level agreements used to regulate delivery of services to, for example, computer systems. An interactive graphical user interface allows a user to see the effects of varying values of service delivery variables on the level of service achievable in a particular service delivery context. In a second aspect, methods and apparatus of the present invention provision resources required for service delivery. In the second aspect, the methods and apparatus of the present invention select a service delivery model dependent on context. The selected service delivery model is used to provision resources that will be required during service delivery. In a third aspect, methods and apparatus of the present invention monitor compliance with a service level agreement during a service delivery event. In instances where a given service delivery does not comply with service level attributes specified in a controlling service level agreement, the methods and apparatus of the present invention take corrective action.

Methods and apparatus for interactive specification of context-sensitive service level agreements; for provisioning of resources required during service delivery events regulated by service level agreements; and for monitoring compliance with service level agreements during service delivery events

A computer controlled implementation for distributing portions of a license to use software entities, granted by a licensor to a primary licensee, to subsequent secondary licensees comprising determining a dividable value for the primary license to use a software entity, enabling the primary licensee to grant a portion of the dividable value of the primary license to use the software entity to a secondary licensee, enabling the licensor, the licensee and the secondary licensee to add value to said values of the licenses and tracking said value of the license and of the portion granted to said secondary licensee.

Tracking, distribution and management of apportionable licenses granted for distributed software products

A method (which can be computer implemented) for assisted remediation of at least one problem with a computer system includes the steps of obtaining data from the computer system, the data being indicative of the at least one problem; hypothesizing at least a first candidate remediation process for the problem from among a plurality of annotated remediation process descriptions, based at least in part on the data; associating at least a first attribute with the at least first candidate remediation process; and facilitating presentation of the at least first candidate remediation process with the associated attribute to a remediation agent.

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Cortlandt Manor, NY, United States of America

Srikant Jalan