Microsoft Technology Licensing, LLC

Sridhar Chandrashekar

Andrew Douglas Reddish

Dale Rogerson

Davide Massarenti

Justin McRoberts

Wenlong Dong

Ghim-Sim Chua

Majeed D Salman

Anthony S Chavez

Pierre Jacomet

Praful Chavda

Michael Meulemans

J Shane McRoberts

Avronil Bhattacharjee

Manoj Nayar

James Aaron Holmes

Alan B Back

Daniel Li

A system manages version information for a group of software components by maintaining a version repository containing version information for all of the components. The system determines a baseline for the components, modifies data in the repository in connection with updating software components, and accesses the data in the repository to determine version information for the components. The system described herein also determines if a group of software components correspond to a particular baseline by maintaining baseline information in the version repository. The system obtains the particular baseline for the group of components, compares the version information for each of the components with a corresponding minimum version provided in connection with the baseline, and determines whether a group of software components correspond to the particular baseline.

Managing version information for software components

A system for presentation of help files on a computer with an operating system and a display is provided. Presentation-independent information associated with an application is stored on the computer. A help application is adapted to access the presentation-independent information based on user interactions and automatically to select between available rendering applications at runtime for displaying the presentation-independent information on the display.

Mechanism to dynamically host multiple renderers based on system capabilities

A content author provides content to be displayed, including some content elements for which display is conditional on the state of the machine in which the content will be viewed. The conditional statements controlling the display of these content elements, in one embodiment refer to states provided by a state monitor. The state may refer to the state of any aspect of the viewing environment, including hardware, software, firmware, user preferences, software operating modes, and any other detectable state. The resulting content is optionally combined with other similar content via a structural transform. This content is transformed with a presentation transform. One of the transforms checks the states and resolves the conditional statements included by the content author. The result of the transforms is presentation data. A display of this presentation data includes the content which, according to the conditional statements and the state of the viewing environment is appropriate for display.

Activating content based on state

Content including links to behaviors (code which can be executed and return supplemental content for insertion, or can modify existing content) is stored, and at run-time, the links to behaviors are followed and the supplemental content or the modifications to existing comment are used to create a final version of content which will be presented to the user. Security enhancements including a security check ensure that only behaviors which are secure will be run. Default content may be provided, which may be inserted if the security check is not passed, or if the content returned from the behavior is unusable for some reason.

In-place content substitution via code-invoking link

Flexible information appearance and behavior can be achieved with an extensible multi-phase transform engine. The transform engine can apply a series of transforms to markup language content. In a help service embodiment, application creators can specify a Uniform Resource Indicator (URI) for help content, and a collection of transforms and/or executable code for formatting and presenting the help content. The transforms may be custom transforms registered with the help service, or may be selected from a set of stock pre-registered transforms. The transforms can be applied by the engine to the help content. Custom transforms and transform selection may be used to control content appearance and engine output format. Transform operation may also trigger custom executable code to accomplish desired help behaviors.

Systems and methods for supporting flexible information appearance and behavior with extensible multi-phase transform engine

An active content trust model provides security in a help system. The security is provided in response to a call from a calling application to access active content. When the call is received, a determination is made, based on predetermined criteria, which execution mode to use to access the active content. The active content is then accessed in the determined execution mode, thus providing the security.

Active content trust model

A system and method for providing help contents uses a framework for unified help access that provides a single point of entry through which a user may access help contents relating to all system software and hardware components. The help contents from different sources are organized into a taxonomy structure that allows a user to navigate easily to locate relevant help topics. The contents of the help topics may reside locally or be accessible over the Internet, and may contain static as well as active components. The unified help framework is extensible, allowing the help topics and the taxonomy to be updated by means of update packages. The application for providing the unified presentation of help topics may be launched by a user as well as from programs.

System and method for providing help contents for components of a computer system

Described is a system and method for searching multiple disparate search engines. More particularly, a search system provides search engine manager that operates to provide a standard interface with which one or more search engines may be queried through a search client. The search system being extensible, allows for the addition of search engines beyond the time of the initial construction of the search system. Each search engine, being wrapped around a COM (component object model) object, first registers with the search system through the wrapper, the wrapper providing communication between the search engine manager and the search engine. When initiated by a client, a query is transmitted to the search engines in series, the search engines execute the query in parallel, and the results are returned asynchronously to the client.

System and method for searching multiple disparate search engines

The present invention manages information about support incidents on a computer. The invention gathers information about a support incident, associates the support incident with a support channel, and collects current and historical information from the computer. Implementations of the invention may also package and send the gathered and collected information to a support vendor. The invention comprises methods of performing these tasks, systems that perform them, computer-readable media that contain computer-executable instructions that when executed perform the methods or provide the systems, and data structures stored on computer-readable media having fields that represent software objects useful in performing the methods or providing the systems.

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Redmond, WA, United States of America

Sridhar Chandrashekar