Teradata Us, Inc.

Ncr Corporation

Sreedhar Srikant

Karen A Papierniak

Paul M Cereghini

Scott Woodroofe Cunningham

Eric D Dunsker

Pieter Lessing

David W Hubbard

Kavitha Devarakonda

Eric D Dusker

Giai Do

Ahsan U Haque

Ellen M Boerger

Ellen Boerger

A method of graphically displaying the path of a customer traversing a web site and related business data is described. The method includes receiving a user request for a visualization. The user request may include data filters and exclusions. Responsive to the user request, traffic data is selected for analysis. The selected traffic data is analyzed and displayed to the user. The display may be in the form of a visualization including a graph and related business data. The graph may be of an overview, referral, path, page-to-page path, and animation type. A system for visualizing traffic patterns and the path of a customer at a site is described in conjunction with the above method. The system includes a logical data model, a dimensional data model, a report specification, a graphical interface, metadata database and an analysis report. The graphical interface is used for viewing visualization information.

Integration of visualizations, reports, and data

Methods and systems for locating related reports are provided. A report application identifies a first report to process along with preference selections associated with finding related reports to the first report being processed. A data preparation application performs an initial filter against a report data store using the first report and the preference selections. The data preparation application passes candidate reports and the first report to a data mining application. The data mining application uses the first report, the candidate reports, and a report usage data store to find relationships and associations with additional reports. In one embodiment, the additional reports are ranked and organized before being presented to the report application as related reports to the first report.

Methods and systems for locating related reports

A revenue management system for a travel provider, such as airline, a car rental agency, a cruise line, a lodging provider; a travel agency; a bus line or a passenger rail service provider. The revenue management system comprises a database for storing revenue, product and service, and customer information; a logical data model comprising a plurality of entities and relationships defining the manner in which the revenue, product and service, and customer information is stored and organized within the database; and a revenue management application for analyzing the revenue, product and service, and customer information contained within the database to manage inventory, pricing and demand forecasting for the travel provider. Analysis of Passenger Name Record (PNR), booking, ticketing, inventory, schedule, authorization adjustment and flown/ticket lift data maintained within the database enables a travel provider to identify fraudulent and improper booking and ticketing activity, or an airline to determine optimal passenger and revenue mix for airline flights.

System and method for capturing, storing and analyzing revenue management information for the travel and transportation industries

Report specification generators, interfaces, and methods are provided. Existing specification objects are selected from a data store. New specification objects are created as shell specification objects. Moreover, computations are selected from the data store. The specification objects, the shell specification objects, and the computations are organized within a grid. In one embodiment, the grid is used to generate a template report schema. In another embodiment, a preview tool populates the grid with report data in order to present a preview.

Report specification generators and interfaces

The customer segmentation software according to the present invention automatically finds or creates profiles of prototypical customers in a large e-commerce database. The software matches all existing customer data in the database to one or more of the prototypical customers. The resulting customer segmentation is an effective summarization of the database and is useful for a range of business applications. Applications of the customer segmentation system include the development of customized web sites, the creation of targeted promotional offers and the prediction of consumer behavior.

Method for customer segmentation with applications to electronic commerce

Growing community of inventors

Marietta, GA, United States of America

Sreedhar Srikant