Symantec Corporation

Sonia Subramanian

David Kane

Wilson Meng

Nivedhitha Raman

Robert Spath

The disclosed computer-implemented method for restarting computing devices into security-application-configured safe modes may include (1) configuring a security application to recognize a predetermined signal received via a predetermined hardware device that indicates that a user wants to restart the computing device into a security-application-configured safe mode that prevents suspicious applications from loading, (2) detecting the predetermined signal via an instance of the predetermined hardware device that is connected to the computing device, (3) setting, in response to detecting the predetermined signal, a registry key on the computing device that will instruct the computing device to boot into the security-application-configured safe mode during a restart sequence, and (4) restarting the computing device in the security-application-configured safe mode in response to detecting the registry key during the restart sequence. Various other methods, systems, and computer-readable media are also disclosed.

Systems and methods for restarting computing devices into security-application-configured safe modes

The disclosed computer-implemented method for remediating the effects of malware may include (1) identifying a file on a client device, (2) determining, using a digital fingerprint that identifies the file, that the file's reputation is unknown, (3) in response to determining that the file's reputation is unknown, logging changes made by the file to the client device, (4) determining that the changes made by the file are to be reversed, and (5) in response to determining that the changes made by the file are to be reversed, instructing the client device to reverse the changes made by the file to the client device. Various other methods, systems, and computer-readable media are also disclosed.

Systems and methods for remediating the effects of malware

A computer-implemented method for repairing system files may include 1) identifying a request to repair a corrupted system file in an operating system, 2) receiving file metadata describing the corrupted system file and system metadata describing the operating system, 3) identifying an uncorrupted version of the corrupted system file by i) identifying a series of matching tests for matching the corrupted system file with the uncorrupted version, the series of matching tests including at least one file metadata item from the file metadata and at least one system metadata item from the system metadata, and ii) applying the series of matching tests in a predetermined order to a database of uncorrupted system files until a matching test matches the corrupted system file with the uncorrupted version of the system file. Various other methods, systems, and computer-readable media are also disclosed.

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Marina Del Rey, CA, United States of America

Sonia Subramanian