Salesforce, Inc.

Sohom Paul

Michael Brevoort

Scott Lee Goodfriend

Mckenna Lowry

Curtis Neil Allen, Jr

Rohan Venapusala

Omar Lee

Katherine Jane Steigman

Zachary Alan Kaarvik

David Barrett-Kahn

Wii Yatani

Kelly Holmes Moran

Leonard Jackson Shearer

Michael Hahn

Andrew Fong

Aaron J Maurer

Manju Vijayakumar

Jacquelyn Rocca

Chaitanya Ravula

Techniques for determining and/or displaying summarized messages are discussed herein. A user may post a message to a virtual space of a communication platform. That is, a user may send a message to one or more users via a virtual space. In such instances, the communication platform may identify the intended recipients of the message and input the message and the intended recipients into a machine-learning model to receive, as output from the machine-learning model, data indicative of a summarized representation of the message. The summary may include information that is relevant and/or important for the intended recipient user(s). Further, the summary may include a summary of the message, action items included in the message, recommendations, and/or any other information. In some examples, the communication platform may cause the summary to be displayed via a user interface of the recipient user.

Displaying a summary based on exchanging messages

Techniques for generating and displaying a summary of multiple virtual spaces are discussed herein. A communication platform may determine whether to generate a summary of the content posted across a set of virtual spaces. For instance, the communication platform can identify a set of virtual spaces that the user is a member of. For a pre-determined period, the communication platform can determine a first number of content items posted to the set of virtual spaces. The communication platform may also determine, over the same period, a second number indicating the number of the content items the user has yet to view. Based on the second number meeting or exceeding a threshold, the communication platform may generate a summary for the user. Accordingly, the communication platform may generate a summary of the content posted to the set of virtual spaces and display the summary via a user interface of the user.

Displaying a communication platform summary

In association with a communication platform, one or more users can create, share, edit, and/or comment on a document. Some examples of this disclosure are related to providing a list of suggested documents that a user can reference (e.g., add a link to) in a virtual space (e.g., in a message or post to one or more other users). For example, a user can be interacting with a virtual space (e.g., composing a direct message, a channel post, a thread, a workspace, a document, and the like) and invoke a list of suggested documents that can be referenced in the virtual space. In examples of the present disclosure, the list of suggested documents can include documents that are identified (e.g., based on one or more conditions being met) to be relevant to, or otherwise associated with, the virtual space.

Referencing a document in a virtual space

Media, methods, and systems are disclosed for managing permissions for a collaborative document within a group-based communication system. A collaborative document may be created within a group-based communication system. When the collaborative document is created, permissions may be automatically assigned based on the context of collaborative document creation, such as which virtual space the collaborative document creation corresponds to. After creation, the collaborative document may be shared and permissions may be automatically updated based on the sharing context. Users without appropriate permissions will be prevented from accessing the document.

Managing permissions for collaborative shared documents

Techniques for providing a dynamic and modifiable sidebar of a user interface of a communication platform are discussed herein. The sidebar includes affordances of virtual spaces that are associated with a particular user account, such that a virtual space is accessible via a respective affordance. In examples, a section of the sidebar can be modifiable by the user, such as to enable the user to personalize the sidebar. The virtual spaces can include collaborative documents that are created and managed by the communication platform. In examples, the communication platform receives interaction data associated with an interaction of a first user with a collaborative document and identifies a second user associated with the collaborative document. Based in part on the interaction data, the communication platform causes a notification to be presented in a sidebar of user interface associated with the second user, to inform the second user of the update.

Document management in a communication platform

Growing community of inventors

Sugar Land, TX, United States of America

Sohom Paul