Walmart Apollo, LLC

Simral Chaudhary

Deepa Mohan

Snehasish Mukherjee

Haoxuan Chen

John Brian Moss

Don Bambico

Komal Arvind Dhuri

Jason Charles Benesch

Jorge Adrian Sanchez Castro

Lakshmi Manasa Velaga

A method implemented via execution of computing instructions configured to run at one or more processors and stored at one or more non-transitory computer-readable media. The method can include generating training data for an intent classification machine learning model by: (a) determining, via a text-to-text machine learning model, one or more respective paraphrases for each sample phrase of training phrases; (b) generating, via a label generating machine learning model, labeled data based on unlabeled live logs by: (i) determining live-log samples from the unlabeled live logs based at least in part on: a respective timestamp of each live log of the unlabeled live logs, or random sampling; and (ii) generating, via the label generating machine learning model, the labeled data based on the live-log samples and one or more labeling functions; and (c) adding the one or more respective paraphrases for the each sample phrase of the training phrases and the labeled data to the training data. In certain embodiments, a respective quantity of the one or more respective paraphrases can vary for the each sample phrase of the training phrases. In some embodiments, the method further can include transmitting the training data, as generated, to the intent classification machine learning model for training. Other embodiments are described.

Automatically augmenting and labeling conversational data for training machine learning models

A system for generating a response to a customer query includes a computing device configured to obtain a first dataset, including a plurality of first phrase-intent pairs associated with a first domain. Each first phrase-intent pair includes a first phrase and a corresponding first intent. The computing device is configured to retrieve a set of configuration rules to configure a plurality of environments. The computing device is also configured to configure a first environment using the first dataset and the set of configuration rules to determine a result user intent based on a requested query associated with the first domain. The first environment embeds the plurality of first phrase-intent pairs in a vector space based on the set of configuration rules. The computing device is configured to perform operations based on the first environment.

Methods and apparatus for intent recognition

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Sunnyvale, CA, United States of America

Simral Chaudhary