Amadeus S.a.s.

Simon Cognet

Matteo Aragone

Ilaria Pasquini

Anais Sandamiani

Ahmed Taha Tribak Lyedri

Julien Hugol

Arnaud Schwartz

Pierre Cabeza

Mehdi Lefouili

Systems, methods, and computer program products for an On-Line Transaction Processing (OLTP) system. Payment and merchant information is stored in a database record for each product in a set of products from multiple suppliers. In response to receiving a request to refund products in the set, the OLTP system may determine the merchant, a number of payments, and the amount of each payment for each product being refunded based on the payment and merchant information in the database record, and trigger payments between the supplier, seller, and buyer. In response to detecting an error, the OLTP system may store a status of the refund processing in the database record and queue the transaction for processing by a call center. In response to receiving a restart request, the OLTP system may retrieve the status data from the database record and restart processing of the refund based on the status data.

Online transaction processing system for transactions including multiple product suppliers

Methods, systems, and computer program products for auditing of transactions involving the sale of travel services by an indirect seller. An auditing module receives data defining a transaction proposed by the indirect seller. The module compares a quoted price for the transaction to a correct price for the transaction to determine if there is a pricing discrepancy. If a discrepancy exists, the module classifies the transaction and searches a business rules database maintained by a travel service provider for business rules relevant to the classification. The audit module further queries a historical sales deviation database to retrieve seller history data, and selects the relevant business rule having the best match to the seller history data. The audit module then determines whether to allow or block the transaction, issue a warning, or suggest an Agency Debit Memo based on an action defined by the business rule having the best match.

Auditing system with historic sale deviation database

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Antibes, France

Simon Cognet