International Business Machines Corporation

Simardeep Singh Arneja

Srinivasan S Muthuswamy

Mandar Mutalikdesai

Ratul Sarkar

Ashish Rao

Ankit Kumar Singh

Sandipto Neogi

Sudarsan Lakshminarayanan

Yash Vardhan Singh

Arnika Kumar

A computer-implemented system, method and/or computer program product to monitor changes in business risk of a targeted entity includes retrieving one or more industry classifications for one or more core businesses of the targeted entity; receiving news feeds related to the one or more industry classifications; detecting and extracting negative news related to the core businesses of the targeted entity from the news feeds; calculating an industry confidence score based upon the negative news; determining if the industry confidence score is greater than an industry confidence threshold; calculating, in response to the industry confidence score being larger than the industry confidence threshold, an entity confidence score for the targeted entity based upon negative news; and generating, in response to the entity confidence score being larger than an entity confidence threshold, an alert report for the targeted entity.

System and method to monitor relevance of customer's business risk due to market changes

An approach for enhancing user communication with a chatbot is provided. In an embodiment, a communication from a user using a chatbot application is received. One or more intents related to the user communication are identified, with each intent having a respective confidence score. Further, any number of attributes related to the user communication are extracted. If multiple viable intents are found (e.g., intents having a confidence score exceeding a predefined threshold), then relationships between the extracted attributes are derived to establish a context. Based on the context, a disambiguation question is generated to clarify an actual intent of the user.

Enhanced conversational bots processing

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New Delhi, India

Simardeep Singh Arneja