International Business Machines Corporation

Cisco Technology, Inc.

Nec Corporation

Shun Jiang

Guangjie Ren

Robert John Moore

Juhnyoung Lee

Sunhwan Lee

Lei Huang

Rong Zeng Cao

Wei Ding

Pawan Raghunath Chowdhary

Chung-hao Tan

Aly Megahed

Raphael I Arar

Chun Hua Tian

Eric Young Liu

Divyesh Jadav

Eric Kevin Butler

Hovey R Strong, Jr

Anca Andreea Chandra

Peifeng Yin

Taiga Nakamura

Mari Abe Fukuda

Thomas D Griffin

Chunhua Tian

Jeanette L Blomberg

Kugamoorthy Gajananan

Mark A Smith

Gregory C Morris

Feng Li

James J Rhodes

Margaret Helen Szymanski

Kenneth M Johns

Feng Chun Wang

Hao Zhang

Hovey Raymond Strong

Xiang He

Tie Liu

Ping Wang

Dulce Beatriz Ponceleon

Eric Hc Liu

Mu Qiao

Heiko Hary Ludwig

Rakesh Mohan

Luis Angel D Bathen

Andres Garagiola

Diego A Masini

Shubhi Asthana

Andrew John Ballantyne

Susanne M Glissmann-Hochstein

Shih-Gong Li

Gil Mati Sheinfeld

Alok Verma

Rama K T Akkiraju

Thomas Li

Saurabh Mishra

Hogun Park

Sivaprashanth V Danturthy

Carl B Nordman

Hitansh Singala

Ponn Janaarthanan Sundhararajan

Wei C R Ding

Himanshu V Bhatt

Jolie I Bailey

Isaac G Councill

Steven Prather

Sungeun An

Techniques for personalizing an AI automated conversational system are provided. In one aspect, a method for personalizing an automated conversational system includes: making predictions of a familiarity of a user with concepts needed to understand a standard output utterance based on the familiarity of an aggregate of users and a background knowledge model of the concepts and related concepts, wherein the standard output utterance assumes that the concepts are known; and giving, by the automated conversational system, an output utterance that is tailored to the user given the predictions. For instance, the automated conversational system can give the standard output utterance to the user when it is predicted that the user is familiar with the concepts, or a nonstandard output utterance when it is it is predicted that the user is unfamiliar with at least one of the concepts.

Personalizing automated conversational system based on predicted level of knowledge

A computer-implemented method of voice-to-text tagging for transcription of a human voice signal by one of an automatic speech recognition system, or a natural conversation, includes generating a speech-to-text verbal transcript of the verbal vocalizations of an audio signal at a verbal timestamp of the audio signal. A voice-to-text non-verbal transcript of the one or more non-verbal vocalizations of the audio signal is generated at a non-verbal timestamp of the audio signal. The non-verbal transcript and the verbal transcript are combined to generate an enhanced transcript.

System for voice-to-text tagging for rich transcription of human speech

A computer-implemented method according to one embodiment includes determining a starting folder within a file system, computing, for each child folder of the starting folder, a similarity metric indicating a level of similarity to a file, selecting two child folders of the starting folder having greatest similarity metrics, comparing a difference between the greatest similarity metrics of the two child folders to a predetermined threshold, and conditionally selecting the starting folder as a recommended folder to which the file is saved, based on the comparing.

Suggesting a destination folder for a file to be saved

A computer-implemented method, system and computer program product for generating a user interface. A sketch (e.g., wireframe) of a portion of a user interface is received. The sketch is analyzed to predict a set of intended sketches using artificial intelligence based on historical data and/or the user's asset library. A set of intended final sketch renderings of the user interface is then generated and displayed using the set of predicted intended sketches based on historical data or a model trained to extract visual characteristics from existing user interface screens. If the user selects one of the intended final sketch renderings of the user interface as being directed to the intended design of the user interface and indicates that the selected intended final sketch rendering of the user interface corresponds to the final intended design, then code is generated to render the selected final sketch rendering of the user interface.

Using artificial intelligence to iteratively design a user interface through progressive feedback

One embodiment provides a method for predicting a next action in a conversation system that includes obtaining, by a processor, information from conversation logs and a conversation design. The processor further creates a dialog graph based on the conversation design. Weights and attributes for edges in the dialog graph are determined based on the information from the conversation logs and adding user input and external context information to an edge attributes set. An unrecognized user input is analyzed and a next action is predicted based on dialog nodes in the dialog graph and historical paths. A guiding conversation response is generated based on the predicted next action.

Graph based prediction for next action in conversation flow

Embodiments relate to systematic explanation of neural model behavior and effective deduction of its vulnerabilities. Input data is received for the neural model and applied to the model to generate output data. Accuracy of the output data is evaluated with respect to the neural model, and one or more neural model vulnerabilities are identified that correspond to the output data accuracy. An explanation of the output data and the identified one or more vulnerabilities is generated, wherein the explanation serves as an indicator of alignment of the input data with the output data.

Diagnosis of neural network

A computer-implemented method, according to one embodiment, is used to creating customized templates and template recommendations. The computer-implemented method includes: extracting text content from user information which corresponds to a user, and using the text content extracted from the user information to generate feature vectors. The feature vectors are further used to form one or more clusters of existing user editions. For each of the one or more formed clusters, a tree structure is generated for each user edition in the cluster. Moreover, the tree structures in the cluster are combined into a merged tree structure. A customized template is generated for each of the one or more formed clusters using the respective merged tree structure, and at least one of the customized templates is recommended to the user based on the user information.

Customization and recommendation of tree-structured templates

One embodiment provides a method for augmenting missing values in historical or market data for deals. The method comprises receiving information relating to a set of deals. For any service included in one or more deals of the set of deals but not included in one or more other deals of the set of deals, the method further comprises augmenting, for any or all of the one or more other deals that does not include the service, one or more missing values for the service with one or more recommended values based on a recommendation algorithm. The service may be at any service level of a hierarchy of services.

Augmenting missing values in historical or market data for deals

A method and system of evaluating a user experience (UX) design are provided. A UX design is received. All objects that are identified to be part of a background of the input UI screen are removed to create a filtered input UI screen. The input UI screen is assigned to a cluster. A target UI screen of the input screen is determined and its background removed, to create a filtered target UI cluster. The target UI screen is assigned to a cluster. The filtered input UI screen is used as an input to a deep learning model to predict a target UI cluster. The predicted target UI cluster is compared to the filtered target UI cluster based on the clustering. Upon determining that the filtered target UI cluster is similar to the target UI screen, the UX design is classified as being successful.

AI-assisted UX design evaluation

In one general aspect, a computer-implemented method includes identifying current choices with different verbosity levels for a current turn in a conversation; normalizing multi-dimensional verbosity vectors for each of the current choices to obtain a normalized value for each of the current choices; determining a state definition for the current turn in the conversation, utilizing the normalized values for each of the current choices; providing the state definition for the current turn in the conversation and the normalized values for each of the current choices to a trained reinforcement learning module; receiving, from the trained reinforcement learning module, a score associated with each of the current choices for the current turn in the conversation; and selecting one of the current choices to be entered for the current turn in the conversation, based on the score associated with each of the current choices for the current turn in the conversation.

Adjusting a verbosity of a conversation turn

Systems, computer-implemented methods, and computer program products that can facilitate word entity disambiguation are provided. According to an embodiment, a system can comprise a memory that stores computer executable components and a processor that executes the computer executable components stored in the memory. The computer executable components can comprise a language model component that employs an artificial intelligence model to generate a profile vector of an entity based on one or more binary values representing profile data of the entity and a word vector of a word entity in a dialogue based on one or more second word entities adjacent to the word entity in the dialogue. The computer executable components can further comprise a dialogue management component that disambiguates the word entity based on the profile vector and the word vector.

Contextual disambiguation of an entity in a conversation management system

Embodiments of the present invention provide a method comprising receiving a task set comprising multiple tasks, receiving operational information identifying one or more operating characteristics of multiple drones, and obtaining an initial heuristic ordering of the multiple tasks based on the operational information and the climate information. Each task has a corresponding task location. The method further comprises scheduling the multiple tasks to obtain a final ordering of the multiple tasks. The final ordering represents an order in which the multiple tasks are scheduled, and the final ordering may be different from the initial heuristic ordering.

Drone carrier

A method and system of automatically identifying topics of a conversation are provided. An electronic data package comprising a sequence of utterances between conversation entities is received by a computing device. Each utterance is classified to a corresponding social action. One or more utterances in the sequence are grouped into a segment based on a deep learning model. A similarity of topics between adjacent segments is determined. Upon determining that the similarity is above a predetermined threshold, the adjacent segments are grouped together. A transcript of the conversation including the grouping of the adjacent segments is stored in a memory.

Topic mining based on interactionally defined activity sequences

One embodiment provides a method comprising receiving historic peer deals relating to at least one service, and a baseline and cost percentage estimation for each service. Historic peer cost data for each service is clustered to form at least one cluster. Each cluster includes similar unit costs, and has an assigned label. A classification model is trained based on each baseline received, each cost percentage estimation received, and each assigned label. For each assigned label, a corresponding probability distribution is computed based on the classification model. For each service of a new client solution, an assigned label for the service is predicted based on the classification model, and, based on a probability distribution corresponding to the assigned label predicted, transforming an initial range of historic peer cost data relating to the service into a narrower range for use in estimating a cost of the service with improved accuracy.

Effectiveness of service complexity configurations in top-down complex services design

Growing community of inventors

San Jose, CA, United States of America

Shun Jiang