International Business Machines Corporation

Shu-chih Chen

Pei-Yi Lin

Wei-Te Chiang

Jen-Ping Cheng

Chao Yuan Huang

Chih-Yuan Lin

Jin Shi

A method, computer system, and a computer program product for task assistance is provided. The present invention may include acquiring a request expression input by a user. The present invention may include identifying a request intent associated with a task based on the request expression. The present invention may include determining a response script corresponding to the request intent. The present invention may include executing the response script to complete the task and presenting the process of running the task in a user-interface (UI).

Script-based task assistance

A method for handling a plurality of instant message delivery media to a user of a mobile device is provided. The method may include detecting at least one instant message to be delivered to a recipient-user on the mobile device. The method may also include determining if a plurality of predefined conditions have been configured by the recipient-user. The method may further include displaying the at least one instant message to the recipient-user in accordance with the plurality of predefined conditions configured by the recipient-user.

Handling instant message delivery media to end user

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Taipei, Taiwan

Shu-chih Chen