Ricoh Company, Ltd.

Shohichi Naitoh

Naritake Kondoh

Sachiko Takeuchi

Shohta Suzuki

Shintaro Kawamura

Shinya Iguchi

Yuriko Yamaya

Atsuko Shimada

Mayumi Matsubara

An information processing apparatus, an information processing method, and an information processing system. The information processing apparatus is provided with one or more memories that store state information indicating a predetermined state of an object, identification information for an image or video that represents a mode of the predetermined state, and document information including a description describing the mode represented by the image or video, and circuitry that receives from the communication terminal, a search input, transmits to the communication terminal, first screen information of a search result list screen indicating an image or video identified by the identification information of the image or video stored with the state information specified based on the input, receives from the communication terminal, information for specifying an image or video selected by a user, generates description information including a description in the document information stored in association with identification information for the image or video, and transmits the description information to the communication terminal.

Information processing apparatus, information processing method, and information processing system

A service providing system includes a terminal apparatus including first circuitry configured to display a topic for which an input of information is received from a user, and an information processing apparatus including second circuitry configured to collect information related to the topic from the terminal apparatus. The second circuitry of the information processing apparatus, based on topic data including a plurality of topics for which collection of information input by the user is not completed, determines, based on a content or a result of a first topic, a second topic included in the topic data as a topic to be presented to the user. The second circuitry of the information processing apparatus transmits a message including the second topic to the terminal apparatus. The first circuitry of the terminal apparatus receives the message from the information processing apparatus. The first circuitry of the terminal apparatus displays the message on a screen.

Service providing system, information processing apparatus, information processing method

An information processing system includes processing circuitry. The processing circuitry is configured to analyze a print job taken out of a printer queue storing the print job for ordering an execution of printing; transmit the print job to an output device when an analysis of the print job indicates that the print job is a re-input job that is input to the printer queue again after being taken out of the printer queue; execute a predetermined processing when the analysis indicates that the print job is not the re-input job; embed re-input information indicating that the print job is the re-input job into the print job after the predetermined processing is executed; and return the print job having been edited to the printer queue.

Information processing system, information processing apparatus, and information processing method

A service provider system obtains, from a request for registering a job to process electronic data, first user information regarding a first user who sends the request, location information indicating a data storage area at which the electronic data to be processed is stored, and second user information regarding a second user, and allows the second user to execute the job being registered.

Information processing apparatus, information processing system, method of sharing data, and recording medium storing data sharing control program

A service providing system includes a unit that stores management information associating user identification, service identification information, and device identification information; a unit that receives authentication information from a service using apparatus; a unit that performs an authentication process on the authentication information; a unit that identifies a service based on the authentication information and the management information when the authentication information is authenticated; and an execution unit that executes a process according to a service use request. The execution unit includes a unit that determines rule information to be applied to a user using rule information to be applied to the service according to use history information, a unit that applies the rule information to be applied to the user to the process associated with the service use request; and a unit that stores a record of the applied rule information.

Service providing system and information gathering method

A service providing system includes an information processing device and provides a service to a service usage device connected via a network. The service providing system includes a storage unit for storing management information, in which service identification information, user identification information, and service usage device identification information are associated; an authentication unit for performing authentication, by using authentication information of the user or the device acquired from the service usage device; a service specification unit for specifying the service associated with the authentication information, based on the authenticated authentication information and the management information; and an execution unit configured to execute a process according to a usage request to use the service, when the usage request specified by the service specification unit is acquired, and to execute control of output, based on contents of an output request from the service usage device instructed by the user.

Service providing system and service providing method for providing a service to a service usage device connected via a network

A service providing system that provides a service to a service using apparatus includes a management information storage unit that stores management information associating service identification information of the service, user identification information of a user using the service, and device identification information of the service using apparatus; an authentication unit that authenticates user authentication information for user authentication and/or device authentication information for device authentication acquired from the service using apparatus; a service identification unit that identifies the service associated with the authentication information based on the management information and the authentication information that has been authenticated; and an execution unit that executes a process according to a use request for the identified service acquired from the service using apparatus. The execution unit determines a content of a predetermined output request acquired from the service using apparatus and controls output of data according to the output request.

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Kanagawa, Japan

Shohichi Naitoh