Dell Products Inc.

Shobhit Nitinkumar Dutia

Rajesh Kumar Gandhi

Peixing Sun

Duhita Mulky Avinash

Jeremy Denis White

Venkatesh Madhipatla

Shyam Sunder Singaraju

Anil Kumar Koluguri

Methods, apparatus, and processor-readable storage media for duplicate incident detection using a dynamic similarity threshold are provided herein. An example computer-implemented method includes obtaining a request including information associated with tracking at least a first incident in a database; generating a first representation of the first incident that encodes at least a portion of the information; computing a set of similarity scores for the first incident, where a given similarity score is based on a comparison between the first representation and a second representation generated for one of a plurality of additional incidents in the database; detecting that the first incident is a duplicate of at least one of the plurality of additional incidents based on a comparison of the set of similarity scores to a similarity threshold, where the similarity threshold is updated over time; and initiating an update in the database in response to the detecting.

Duplicate incident detection using dynamic similarity threshold

A method, computer program product, and computer system for upgrading, by a computing device, a plurality of storage appliances in a cluster, wherein the storage appliance cluster may include at least a primary storage appliance and a secondary storage appliance. It may be determined that an upgrade to a plurality of storage appliances in a cluster has completed. Distributed data may be queried for each storage appliance in the cluster based upon, at least in part, determining that the upgrade to the plurality of storage appliances in the cluster has completed. Data stored in a management database in the primary storage appliance and data stored locally in the secondary storage appliance may be combined based upon, at least in part, querying the distributed data for each storage appliance in the cluster.

Systems and methods for managing distributed metrics rollups during non-disruptive upgrade

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Westborough, MA, United States of America

Shobhit Nitinkumar Dutia