Amazon Technologies, Inc.

Shivkumar Shankaran

Kosar Akram Jaff

Brian Jeffrey Saltzman

Nicholas John Morren

Sebastian Jorge Gunningham

Samuel Pike Hall

Raja Shekhar Goli

Prashant Agrawal

Tiana Osbourne Symmonds

Nitin Bhat

Debby Wing Yin Man

Kimberly Lee Daniels

Techniques for managing a return request may be provided. For example, a user may want to return an item that the user received from an item provider via an electronic marketplace. The user can take a picture of the item and transmit the image to a computer that determines that the user would like to return the item. The computer may also determine that the item is returnable (e.g., was provided to the user within an allowable timeframe, satisfies a constraint for returning the item). The computer can initiate a return of the item. In some examples, the computer can also determine a convenient return location or the reason that the user is returning the item to the item provider.

Resolving item returns of an electronic marketplace

Growing community of inventors

Issaquah, WA, United States of America

Shivkumar Shankaran