Canon Kabushiki Kaisha

Minebea Company, Limited

Shinya Suzuki

Toshifumi Kakutani

Yousuke Hata

Kazumi Sato

Takeyuki Suda

Kazunori Miyake

Takayuki Iikura

Toshiyuki Abe

Manabu Koseki

Kazuyuki Saito

Hirohisa Nakajima

Hirohisa Kato

Mitsuhiro Sugeta

Shuji Obata

Toru Katsumi

Akihiro Yasuda

Haruhiko Omata

Yoshitaka Yamazaki

Masahiro Tsujibayashi

Shohei Okumura

Kazushige Shimada

Tadashi Fukuda

Motohiro Fujiwara

Shigeru Tanaka

Takeshi Matsumura

Manabu Jimba

Kota Arimoto

Takuya Hori

Hideaki Suzuki

Atsushi Kitamura

Shigeyuki Adachi

Masahiro Inoue

Katsuhide Koga

Hiroyuki Eda

Takanori Iida

Osamu Ariizumi

Ryo Hanashi

Hirokazu Saigusa

Yoichi Kimura

Katsumi Takahashi

Toshihide Shima

Takashi Kanno

Ryohei Terada

Masahiro Ootsuka

Ryosuke Nanai

Kimiaki Yamaguchi

Shoji Naruge

Sawa Tanabe

Ichiro Katsuie

Shun Takahashi

Takahiro Oonuma

An information processing apparatus storing information regarding a printer and a predetermined printer driver in association includes a controller configured to acquire first capability information defined by a predetermined protocol and second capability information undefined by the predetermined protocol, and store the first capability information and the second capability information having been acquired in association with the information regarding the printer, wherein, based on a storage unit storing the first capability information and the second capability information, a predetermined object is displayed in a selectable state on a display unit, and wherein, based on the displayed predetermined object being selected, an object for receiving a print setting is displayed on the display unit in accordance with the second capability information stored in association with the information regarding the printer.

Information processing apparatus, control method of information processing apparatus, and non-transitory computer-readable storage medium to display an object for receiving a print setting

A non-transitory recording medium storing a computer program for an application providing a Graphical User Interface (GUI) causing a computer to perform each step of a control method of the computer, the method including: a reception step of receiving a print ticket including a print setting according to activation of the program for the application by an operating system after a print instruction is given by a user; and a display control step of displaying a screen for authenticated printing based on the received print ticket in which the authenticated printing has been set.

Recording medium, control method and information processing apparatus having print setting that selectively requires a password

An information processing apparatus configured to store information about a printer includes an acquisition unit configured to acquire first capability information defined by a predetermined protocol and second capability information not defined by the predetermined protocol, a display unit configured to display a first object to set a setting value for a first setting item based on the acquired first capability information, and display a second object to set a setting value for a second setting item based on the acquired second capability information, and a transmission unit configured to transmit a first setting value set via the first object and a second setting value set via the second object.

Information processing apparatus, control method therefor, and non-transitory computer-readable storage medium

An information processing apparatus includes an acquisition unit configured to acquire capability information about a printer configured to receive print data generated by a predetermined printer driver, and a display unit configured to display an object configured to accept a print setting based on the capability information acquired by the acquisition unit. The acquisition unit is configured to acquire second capability information based on a predetermined user operation accepted after completion of acquisition of first capability information of the capability information.

Information processing apparatus, control method of information processing apparatus, and storage medium for acquiring capability information about a printer

An information processing apparatus which communicates with an image forming apparatus that forms an image on a sheet, the information processing apparatus includes: an acquisition unit configured to acquire error information about an error that has occurred in the image forming apparatus, and maintenance information about maintenance work performed on the image forming apparatus; a memory configured to store a plurality of pieces of error information acquired by the acquisition unit; and a controller. The controller is configured to: determine, from the plurality of pieces of error information stored in the memory, based on the maintenance information, first error information about an error that has occurred during the maintenance work; and determine an error part of the image forming apparatus based on second error information obtained by excluding the first error information from the plurality of pieces of error information stored in the memory.

Information processing apparatus and image forming apparatus

An information processing apparatus for communicating to and from a database having stored therein information on errors which have occurred in an image forming apparatus, the information processing apparatus includes at least one processor configured to acquire, from the database, information on a certain error and information on a related error which has occurred in past before the certain error, acquire first information related to a cumulative number of printed sheets of the image forming apparatus at a time of occurrence of the certain error, and second information related to a cumulative number of printed sheets of the image forming apparatus at a time of occurrence of the related error, and determine a causal part of a cause of the certain error based on the first information and the second information, and an output unit configured to output the causal part of the cause of the certain error.

Information processing apparatus for determining causal part of cause of error which has occurred in image forming apparatus, and notification method of giving notification of causal part of cause of error which has occurred in image forming apparatus

In the image forming method, a halftone image is generated by performing halftone processing for an input image, a scanned image of a printed material on which on which the halftone image is printed is obtained, and a failure component of an image forming apparatus is identified based on a difference between the scanned image and the input image. In the generation, the halftone image is generated by representing a dot pattern of a halftone portion in a case where the input image is a test image for the failure diagnosis by a dot pattern whose frequency is relatively higher than that of a dot pattern that is applied to the halftone portion in a case where the input image is an image other than the test image.

Image forming apparatus, control method of image forming apparatus, and storage medium

Printer identification information is added when a printer is registered to a cloud service. In a case where a user selects, on a client terminal, a printer registered with the cloud print service, found in searching, a print setting application is automatically downloaded and installed by using the printer identification information registered with the cloud service.

Image forming apparatus, control method, and storage medium

An information processing apparatus that stores a printer driver configured to generate image data to be transmitted according to a predetermined protocol includes a selection unit configured to select printer information regarding a single printer from stored printer information regarding a plurality of printers, a notification unit configured to give a notification to an application corresponding to the printer information selected by the selection unit, an acquisition unit configured to, based on an instruction given by the application having received the notification, acquire first capability information that is defined by a predetermined protocol and second capability information that is not defined by the predetermined protocol from a cloud print service, and a display unit configured to, based on the second capability information acquired by the acquisition unit, display an object that receives a print setting.

Information processing apparatus, control method for controlling information processing apparatus, and storage medium for displaying a print setting screen

An information processing apparatus that is capable of preventing lowering of operability when printing is performed. In a client terminal, an OS acquires capability information related to printing capability from a server that provides a cloud print service or a printer, and a controller displays a screen. The capability information has a hierarchical structure including at least one item name and a plurality of attribute values belonging to the item name. The controller can perform first display for collectively displaying the item name and the attribute values and second display for displaying the plurality of attribute values in a state sorted into groups of attribute values relevant to each other.

Information processing apparatus capable of preventing lowering of operability when printing is performed, method of controlling information processing apparatus, and storage medium

An image forming apparatus includes an image forming unit configured to form an image on a sheet. The image forming unit includes a photosensitive member; a charger configured to charge the photosensitive member based on a charging potential; an exposure unit configured to expose the photosensitive member charged by the charger to light to form an electrostatic latent image on the photosensitive member, an exposure intensity of the exposure unit being controlled based on an exposure condition; a developing sleeve configured to develop the electrostatic latent image; and one or more processors configured to perform operations including controlling the image forming unit to form a line test image and a width test image.

Image forming apparatus

An image forming apparatus includes: an image forming unit comprising: a photosensitive member configured to rotate; a charging unit configured to charge the photosensitive member based on a charging bias; an exposure unit configured to expose the photosensitive member charged by the charging unit with laser light to form an electrostatic latent image on the photosensitive member; and a developing device configured to develop the electrostatic latent image based on a development bias to form an image on the photosensitive member, a reading unit configured to read a test image formed by the image forming unit, and a controller configured to: control the image forming unit to form the test image; control the reading unit to read the test image.

Image forming apparatus with charge and development bias controlling features

There is provided an information processing apparatus for communicating with a database storing information on errors which have occurred in an image forming apparatus. The information processing apparatus includes a controller configured to acquire, from the database, information on an error to be analyzed and information on a related error which occurred before an occurrence of the error to be analyzed, and determine a causal part being a cause of the error to be analyzed, based on error timing information related to a timing of occurrence of the error to be analyzed and error timing information related to a timing of occurrence of the related error.

Image forming apparatus, information processing apparatus, and method of giving notification of causal part

A printer driver communicates with a printer using a predetermined print protocol to obtain first attribute information related to printing from the printer. The print driver generates a print job conforming to the predetermined print protocol based on data received from an application and transmits the generated print job to the extension application (S). The extension application obtains attribute information in a different form from the first attribute information (S). The extension application displays a user interface (UI) for print settings based on at least the second attribute information (S). The extension application generates a print job to be transmitted to the printer based on settings made via the UI and the print job received from the printer driver.

Information processing apparatus, method, and a non-transitory storage medium, receives first print settings information supports the internet printing protocol (IPP) and further receives second print settings that does not support the internet printing protocol (IPP) from printer

Growing community of inventors

Toride, Japan

Shinya Suzuki