International Business Machines Corporation

Shinobu Wada

Daniel James Winarski

Allen Keith Bates

Eric Rolf Christensen

Octaviano G Gomez

An apparatus and method are disclosed to detect and repair an error condition in a device comprising a computer readable medium comprising computer readable code. The method supplies an engineering server comprising a configuration control database in communication with a product failure alert assembly. The method then interconnects the product failure alert assembly with a product comprising a computer readable medium comprising computer readable code. The method provides product failure information to the engineering server, identifies one or more error conditions, identifies one or more fault symptom codes, determines if the configuration control database comprises one or more code updates associated with those one or more fault symptom codes, and installs those one or more code updates on the product.

Apparatus and method to repair an error condition in a device comprising a computer readable medium comprising computer readable code

Provided are a method, system, and article of manufacture for providing removable storage management services using removable storage error information. Read/write error information is obtained for at least one removable storage by interfacing with the removable storage manager. The obtained read/write error information for the at least one removable storage is processed to determine read/write error rates for the at least one removable storage. A determination is made as to whether the determined read/write error rates for the at least one removable storage exceed at least one read/write error threshold. At least one message is sent to the removable storage manager to replace the at least one removable storage having read/write error rates that exceed the at least one read/write error threshold.

Providing removable storage management services using removable storage error information

Provided are a method, system, and article of manufacture for accessing removable storage management services to obtain replacement instructions indicating whether to replace removable storage. Replacement information indicating whether to replace at least one of a plurality of managed removable storages is obtained by interfacing with a service computer over a network. Read/write error information for the at least one removable storage is gathered and transmitted to the service computer. Replacement instructions indicating whether to replace the at least one removable storage are received from the service computer.

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Tokyo, Japan

Shinobu Wada