Canon Kabushiki Kaisha

Shinichi Kanematsu

Keisuke Aizono

Ken Kuroda

Yuka Nagai

A method of controlling a printing system including a printing apparatus that prints an image on a sheet and a charge eliminating apparatus that performs a charge eliminating process on the sheet on which the image is printed includes measuring an amount of charge on the sheet that has undergone the charge eliminating process performed by the charge eliminating apparatus, and displaying a message prompting a user to change a setting for charge elimination to be performed by the charge eliminating apparatus in a case where the amount of charge on the sheet measured in the measuring does not fall within a predetermined range.

Printing system, control method therefor, and storage medium

An information processing apparatus to which an external device is attachable includes an initialization unit configured to, when the information processing apparatus is activated from a power-off state, execute initialization of the external device, and not to, when the information processing apparatus is returned from a power-saving state, execute the initialization of the external device.

Information processing apparatus, control method therefor, and storage medium

An information processing apparatus capable of preventing damage and loss of an audit log when an attack due to an unauthorized access is detected is provided. The information processing apparatus having one or multiple functions includes a controller configured or programmed to function as a recording unit that records an audit log for each type corresponding to the one or multiple functions, a judging unit that, when an access request to the audit log is received, judges whether or not the access request is an unauthorized access, and a control unit that, in a case that a judgement result of the judging unit indicates that the access request is the unauthorized access, performs a stopping control to stop a function related to the type of the audit log that has received the access request, among the one or multiple functions.

Information processing apparatus capable of preventing damage and loss of audit log when attack due to unauthorized access is detected, control method for information processing apparatus, and storage medium

An image processing apparatus that performs print processing based on a job includes a reception unit configured to receive an operation performed by a user, a change unit configured to, in response to the reception unit receiving a predetermined operation, change a job on which the print processing is not yet completed to a suspended state, and a job control unit configured to, when detecting a logout event that causes a user who is logged into the image processing apparatus to log out of the image processing apparatus, resume at least one job and cancel a job or jobs that are not resumed by the job control unit selected from jobs changed by the change unit to be in the suspended state.

Image processing apparatus, control method for image processing apparatus, and storage medium

An information processing apparatus includes at least one controller configured to store first log information in a first storage area and store second log information in a second storage area upon occurrence of an event. The first log information is deleted to store log information about occurrence of a new event in the first storage area. The second log information is not deleted to store log information about occurrence of a new event in the second storage area.

Information processing apparatus and control method for storing an operation log

Information processing apparatus control method therefor and storage medium

An image forming apparatus includes a stacking unit for stacking types of envelopes, an image forming unit that forms an image on a conveyed envelope, a rear-end regulating plate, provided on the stacking unit, that regulates a trailing end of the stacked envelope at an upstream side of a conveyance direction, side regulating plates, provided on the stacking unit, that regulate both side ends of the stacked envelope in a perpendicular direction to the conveyance direction, an attachment, removably mounted on the stacking unit, that regulates a trailing end of the stacked envelope, an operation unit that accepts a type of envelope via an instruction by a user, and a controller that determines, based on the type of the accepted envelope, whether the attachment is necessary, and, if it is determined that the attachment is necessary, displays information, on the operation unit, prompting the user to mount the attachment.

Printing apparatus that prompts a user to attach an attachment in accordance with the type or orientation of an envelope to be used in printing, and related method of controlling the printing apparatus and storage medium

An image processing apparatus that is capable of coping with an error promptly. The image processing apparatus is connectable with an information processing apparatus providing service to the image processing apparatus. A detection unit detects occurrence of a predetermined error in the image processing apparatus. A display control unit controls display of a notification screen that notifies a user of the predetermined error detected by the detection unit on a display unit of the image processing apparatus. The display control unit controls the display so that the notification screen will include a message that prompts contact with a manager of the image processing apparatus in a case where a contract of receiving service from the information processing apparatus is invalid. The display control unit controls the display so that the notification screen will not include the message in a case where the contract is valid.

Image processing apparatus that is connectable with information processing apparatus providing service to image processing apparatus, control method therefor, and storage medium storing control program therefor

The present invention directs to an image processing apparatus comprising: a plurality of units each holding individual operation logs; a memory device that stores a set of instructions; and at least one processor that executes the set of instructions to: detect an error that has occurred in the image processing apparatus; determine the type of the detected error; decide a unit which obtains operation logs from among the plurality of units and an order in which the operation logs are obtained, in accordance with the determined type of the error, and based on the decided unit and order, obtain the operation logs from the decided unit and store the operation logs in a non-volatile memory.

Image processing apparatus, control method thereof, and storage medium

The present invention provides a post process control apparatus including a post processing unit configured to perform post processing on a printed sheet printed in accordance with a job, and a method for controlling the same, where the post process control apparatus and the method of controlling the same obtain a number of sheets in one copy of printed sheets instructed by the job, control the post processing unit to, if the obtained number of sheets in one copy is singular, execute the post processing in one batch on printed sheets corresponding to a plurality of copies, and to control the post processing unit to, if the obtained number of sheets in one copy is plural, execute the post processing individually by printed sheets corresponding to one copy.

Post process control apparatus, method of controlling the same, sheet processing system, and storage medium

A printing apparatus capable of adding information to a printing target image includes an addition unit configured to add the information, a setting unit configured to set an area to which the information is added based on a user operation, a specification unit configured to specify a length of a sheet used for printing in a sheet conveyance direction, and a control unit configured to control, in a case where the length of the sheet in the sheet conveyance direction is not specified, the addition unit to add the information into a leading end side area in the sheet conveyance direction even if a trailing end side area is set by the setting unit as the area to which the information is added.

Printing apparatus and control method for printing apparatus

Image processing apparatus for executing job control so that copy job is not left in suspended state when user logs out while copy job is suspended by user operation, control method for image processing apparatus, and storage medium

An image forming apparatus includes an image forming unit to form an image on a sheet, a binding unit capable of executing a binding process for a sheet bundle provided from the image forming unit and a sheet bundle inserted by a manual operation of a user, a detection unit to detect the inserted sheet bundle, an operation unit to input a user instruction for binding the sheet bundle, and a control unit to control, when the user instruction is not inputted via the operation unit before a limited period elapses since the detection unit has detected the sheet bundle, the binding unit to execute the binding process for the inserted sheet bundle in response to the elapsing of the limited period after the detection unit has detected the sheet bundle, when the user instruction is inputted via the operation unit before the limited period elapses since the detection unit has detected the sheet bundle, the binding unit to execute the binding process for the sheet bundle before the limited period is elapsed.

Printing apparatus, sheet-processing apparatus, control methods thereof, storage medium, and printing system

There is provided a printing apparatus for conveying an envelope set in a paper feed unit and performing printing on the envelope and a method of controlling the printing apparatus. The printing apparatus determines whether or not attaching of an attachment to the paper feed unit is necessary in accordance with the type of envelope to be used, and, if it is determined that attaching of the attachment is necessary, the printing apparatus displays a message prompting attaching of the attachment.

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Abiko, Japan

Shinichi Kanematsu