Universal Entertainment Corporation

Shigefumi Iinuma

Takuo Henmi

Takaaki Okade

Provided is an information provision system which determines preference of a user based on a dialogue with the user utilizing an Internet shopping site and determines a recommended commodity based on the determined preference. An information provision server in an information provision system receives utterance (input) by a user utilizing an Internet shopping site via a user terminal and provides a response thereto onto the user terminal, thereby performing control so as to have a conversation with the user. Further, based on the input by the user and user attributes, the information provision server determines a user type of the user and when a recommended commodity is presented to the user, determines the recommended commodity from among commodities purchased by other user whose user type is the same as the user type of the user.

Information provision system, information provision method, and storage medium

Provided is an information providing system for a system administrator not highly skilled in the arts of natural language or artificial intelligence to be able to easily correct or add a response to an input from a user to arrange the response into an appropriate one if the response is not appropriate. When an input sentence does not hit any knowledge data, the system administrator is able to add a combination of the input sentence and a response thereto by opening a new QA quick addition screen from a knowledge maintenance screen by pressing a link of the input sentence. Furthermore, the system administrator is able to easily add the input sentence to knowledge data as a synonymous sentence of a candidate Q, which is determined to be semantically close to the input sentence, by clicking the candidate Q on the knowledge maintenance screen.

Information providing system, information providing method, and non-transitory recording medium

Provided is an information providing system capable of changing a response to an input from a user based on a predetermined response condition and further making a user terminal to perform a specified behavior (action) in outputting the response. An information providing server selects a reference text semantically closest to the input sentence from a user from knowledge data to determine a response text associated with the reference text. If a plurality of response texts are associated with the reference text, the information providing server determines the response in accordance with the response condition. Furthermore, the information providing server controls the user terminal to perform the behavior registered with the reference text.

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Tokyo, Japan

Shigefumi Iinuma