At&t Intellectual Property I, L.p.

Shiejye Geoffrey Lin

Robert A Koch

David Archie Scott

Robert G Hensey, Jr

E-Lee Chang

Sharon Evelyn Carter

Stephen La Pierre

Users are provided control of their communications. Should a call be processed for a user, a text message may be automatically sent as a response to the call. The user may pre-compose different text messages. The user may also compose a custom text message. Regardless, the user's text message is automatically sent as a response to the call.

Methods, systems, and products for processing communications

A communication system includes a plurality of time division multiplexed (TDM) public switched telephone network (PSTN) trunks, a Signal Control Point (SCP), a Softswitch, and an Internet telephony call controller. The SCP a plurality of phone numbers for time division multiplexed TDM PSTN lines with an Internet telephony feature group that has Internet telephony feature handling. The SCP routes phone calls that are directed to phone numbers in the Internet telephony feature group through at least one dedicated trunk of the PSTN to the Softswitch. The Softswitch routes phone calls that it receives on the dedicated trunk to the Internet telephony call controller for Internet telephony feature handling.

Identifying phone calls for internet telephony feature handling by routing the phone calls to a softswitch via a dedicated trunk

A connection is established in a communications network responsive to receiving a Dual Tone Multi-Frequency (DTMF) signal at a port having an assigned sequence associated therewith. A dialed sequence corresponding to the received DTMF signal is identified. If the dialed sequence is associated with a request for a specified service, first and second fields of a packet-switched signaling protocol message are populated with the assigned sequence associated with the port. The populated packet-switched signaling protocol message is transmitted over a packet-switched network to request the specified service, and a connection is established to provide the specified service through the port. Related systems and devices are also discussed.

Methods, systems, and devices for providing voice-call services responsive to a dialed sequence

Methods and systems for providing a user with control over telecommunications services provided by a service provider. Using almost any type of communications device, a user may gain access to, view, and make changes or modifications to profile information related to the services. The changes may be made quickly and efficiently, but accuracy and thoroughness in the implementation of the changes are not sacrificed. Further, the changes to the communications services are implemented almost immediately and without involvement by the service provider. Particularly, profile information about the telecommunications service is stored on a server in a data network. A change action relating to the profile information may be received at the server from a data device (such as a wireless unit) operating on the network. The change action is implemented on the profile information to result in changed profile information, which may be provided from the server via the data network to the telecommunications system.

Universal call control systems and methods

Methods, systems, and computer program products that facilitate personal shopping are provided. A shopping list is generated for a customer via a personal shopping system connected to a communications network. The shopping list identifies one or more products the customer wants to purchase. The personal shopping system includes a product usage repository that contains customer information for each of a plurality of customers, including information about products previously purchased by each customer. The shopping list is transmitted to one or more product providers via the communications network with a request for information about each product on the shopping list. Product information is received for each item on the shopping list from one or more product providers via the communications network and communicated to the customer via the communications network.

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Duluth, GA, United States of America

Shiejye Geoffrey Lin